# Twilio in July 2018: incidents, uptime and changes > Twilio in July 2018: 16 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2018/07 Last updated: 2018-08-01T00:00:00Z - Incidents posted: 16 (major/critical: 0) · Maintenance: 1 - By vendor impact label: minor 16 - Uptime (vendor-reported): 100% free of major/critical incidents, 86.18% free of any incident; outage time 0 min, incident time 4.3 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [June 2018](https://rewindex.com/company/twilio/2018/06.md) · Next: [August 2018](https://rewindex.com/company/twilio/2018/08.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [One-way audio issue for Client Web calls](https://rewindex.com/company/twilio/incidents/1t36xdy6q7s6.md) | minor | 2018-07-02 14:07 UTC | 2018-07-02 14:40 UTC | 33 min | resolved | | [Delays in some inbound shortcode messages and message delivery receipts to Sprint in US](https://rewindex.com/company/twilio/incidents/nmzmpl9n85y8.md) | minor | 2018-07-05 01:08 UTC | 2018-07-05 05:46 UTC | 4.6 h | resolved | | [SMS delivery delays to BYT handsets in France](https://rewindex.com/company/twilio/incidents/70ppllqd2t6x.md) | minor | 2018-07-09 06:29 UTC | 2018-07-09 08:18 UTC | 1.8 h | resolved | | [Delivery delays for shortcode messages to T-Mobile handsets](https://rewindex.com/company/twilio/incidents/gqj6nmv77sq8.md) | minor | 2018-07-09 07:52 UTC | 2018-07-09 14:07 UTC | 6.3 h | resolved | | [Missing Inbound Messages on Some US Short Codes](https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1.md) | minor | 2018-07-09 19:43 UTC | 2018-07-09 20:01 UTC | 18 min | resolved | | [Stale message list in Console for some customers](https://rewindex.com/company/twilio/incidents/dd1lpcf4qjww.md) | minor | 2018-07-16 18:56 UTC | 2018-07-16 21:06 UTC | 2.2 h | resolved | | [Elevated message delivery to Mobinil handsets in Egypt](https://rewindex.com/company/twilio/incidents/xcbkpw14m3j8.md) | minor | 2018-07-18 01:03 UTC | 2018-07-18 03:01 UTC | 2.0 h | resolved | | [Debugger events not appearing in console](https://rewindex.com/company/twilio/incidents/jcqzw83m9kq2.md) | minor | 2018-07-19 19:27 UTC | 2018-07-19 23:02 UTC | 3.6 h | resolved | | [SMS Delivery Delays to Toll-Free Numbers in the U.S.](https://rewindex.com/company/twilio/incidents/dt4pg200h1pv.md) | minor | 2018-07-20 13:58 UTC | 2018-07-20 19:30 UTC | 5.5 h | resolved | | [SMS Delivery Delays to Toll-Free Numbers in the U.S.](https://rewindex.com/company/twilio/incidents/kxhynlc101y9.md) | minor | 2018-07-20 23:46 UTC | 2018-07-21 09:33 UTC | 9.8 h | resolved | | [SMS Delivery Receipt (DLR) Latency to Toll-Free Numbers in the United States](https://rewindex.com/company/twilio/incidents/s9dfbch95l91.md) | minor | 2018-07-21 22:20 UTC | 2018-07-22 00:02 UTC | 1.7 h | resolved | | [Call Failures to Twilio Numbers in New Zealand and Australia](https://rewindex.com/company/twilio/incidents/dnj4k1bw5rz4.md) | minor | 2018-07-22 06:25 UTC | 2018-07-22 17:34 UTC | 11 h | resolved | | [SMS Failures from/to AT&T using US Short Codes and Toll-free Numbers](https://rewindex.com/company/twilio/incidents/4l4389mgkx5q.md) | minor | 2018-07-26 09:58 UTC | 2018-07-28 12:49 UTC | 2 d | resolved | | [Canada SMS - Failures sending and receiving messages](https://rewindex.com/company/twilio/incidents/nbb2kqd1zpj6.md) | minor | 2018-07-26 18:37 UTC | 2018-07-26 19:54 UTC | 1.3 h | resolved | | [Canada Short Codes - Increased failures sending and receiving messages](https://rewindex.com/company/twilio/incidents/16lhbtd45rkg.md) | minor | 2018-07-27 08:33 UTC | 2018-07-27 09:32 UTC | 59 min | resolved | | [SMS Delivery Delays from/to a subset of AT&T Handsets using US Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/0p4l6hdvg6dw.md) | minor | 2018-07-29 23:04 UTC | 2018-07-30 02:02 UTC | 3.0 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Toll-Free SMS carrier maintenance - 7/14, 20:00 - 08:00 PT](https://rewindex.com/company/twilio/incidents/w4ps7wyzvqd4.md) | maintenance | 2018-07-15 03:00 UTC | 2018-07-15 15:00 UTC | 12 h | resolved | ## Cite this Twilio posted 16 status incidents in July 2018 (0 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2018/07 - Citation: Twilio, “Twilio in July 2018” (2018-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/07 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in July 2018 (2018-07-01)](https://rewindex.com/company/twilio/2018/07)` --- Canonical: https://rewindex.com/company/twilio/2018/07 · Markdown: https://rewindex.com/company/twilio/2018/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:33.667Z