Outages by dayAugust 10, 2018

Outages on August 10, 2018

UTC day 2018-08-10 (Aug 10, 2018, 00:00 to Aug 10, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started

7labelled major or critical

14vendors with a new incident

4still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 5 · No impact listed 3 · 1 maintenance

Incidents started this day 15

Vendor	Incident	Impact	Started	Resolved	Status
Bitrise	MacOS builds fail to start	Critical	02:03	05:16 (3.2 h)	resolved
PyPI (Python Infrastructure)	python.org unavailable	Critical	17:45	18:19 (34 min)	resolved
Lightstep (ServiceNow Cloud Observability)	Lightstep Trace Assembly Degradation	Major	01:40	01:40 (0 min)	resolved
Discord	Service Outage	Major	02:06	05:41 (3.6 h)	resolved
HubSpot	Parts of HubSpot are currently unavailable for some customers	Major	12:29	13:20 (51 min)	resolved
HubSpot	Some updates to HubSpot are delayed	Major	15:43	17:02 (1.3 h)	resolved
BigCommerce	Parts of BigCommerce Control Panel unavailable	Major	17:24	17:42 (18 min)	resolved
Box	[Minor] Box Notes (Recents and Favorites) and Metadata Templates loading issue	Minor	00:07	00:38 (31 min)	resolved
Travis CI	Builds with `sudo: required` intermittently failing on travis-ci.com and travis-ci.org	Minor	15:19	20:34 (5.3 h)	resolved
Segment	Delays delivering data to downstream destinations	Minor	15:43	16:10 (27 min)	resolved
Mux	Asset Playback Degraded	Minor	18:42	Aug 11, 2018, 18:51 (24 h)	resolved
Gorgias	Some customers are experiencing higher load times	Minor	23:58	Sep 28, 2018, 23:23 (49 d)	resolved
Twilio	SMS Delivery Delays from 07:52 - 08:56 UTC	No impact listed	09:43	09:43 (0 min)	resolved
npm	Delays in published package availability	No impact listed	14:37	17:40 (3.0 h)	resolved
Lever	Email Sync - "Sent but not synced"	No impact listed	22:56	22:56 (0 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Shopify	Some storefronts, admins, and checkouts (including POS) are inaccessible. We are investigating and will provide updates.	Critical	Aug 9, 2018, 21:15	02:24 (5.2 h)	resolved
JFrog	Artifactory SaaS Multi-tenant Incident on AWS Us West 1	Major	Aug 9, 2018, 21:25	01:39 (4.2 h)	resolved
Heap	Delayed Heap SQL Syncs	Minor	Aug 9, 2018, 18:21	01:04 (6.7 h)	resolved
PyPI (Python Infrastructure)	PyPI Verification Emails	No impact listed	Aug 3, 2018, 22:28	18:23 (7 d)	resolved

Maintenance 1

Vendor	Incident	Impact	Started	Resolved	Status
Postman	[Scheduled] Planned maintenance for Postman API	Maintenance	02:30	03:15 (45 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitrise, PyPI (Python Infrastructure), Lightstep (ServiceNow Cloud Observability), Discord, HubSpot, BigCommerce, Box, Travis CI, Segment, Mux, Gorgias, Twilio.

Cite this

15 vendor-reported incidents started on 2018-08-10 (UTC) across 14 vendors, 7 labelled major or critical by the vendor.

Title: Outages on August 10, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-08-10 00:00 UTC
URL: https://rewindex.com/outages/2018-08-10

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