Outages by dayAugust 28, 2018

Outages on August 28, 2018

UTC day 2018-08-28 (Aug 28, 2018, 00:00 to Aug 28, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started

2labelled major or critical

11vendors with a new incident

3still open from earlier days

By vendor label: Major 2 · Minor 10 · No impact listed 1 · 9 maintenance

Incidents started this day 13

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	hosted grafana some instances unavailable	Major	09:59	10:03 (4 min)	resolved
Confluent	Provisioning new clusters degraded	Major	15:54	16:52 (58 min)	resolved
GitHub Copilot	Incident on 2018-08-28 00:17:09 UTC	Minor	00:17	00:17 (0 min)	resolved
GitHub	Incident on 2018-08-28 00:17:09 UTC	Minor	00:17	00:17 (0 min)	resolved
Shopify	Increased rate of Google Pay checkout errors	Minor	07:38	08:12 (34 min)	resolved
Twilio	One way audio and anonymous caller ID with Danish numbers	Minor	11:09	14:59 (3.8 h)	resolved
Red Hat (incl. Quay.io)	Support Cases Incident	Minor	12:33	13:55 (1.4 h)	resolved
GitHub Copilot	Incident on 2018-08-28 15:06:32 UTC	Minor	15:06	15:06 (0 min)	resolved
GitHub	Incident on 2018-08-28 15:06:32 UTC	Minor	15:06	15:06 (0 min)	resolved
Braze	Currents Delay in EU	Minor	17:46	18:18 (32 min)	resolved
Mailjet	403 Errors in templates	Minor	20:02	Aug 29, 2018, 08:38 (13 h)	resolved
Elastic Cloud	Some clusters are missing metrics in the user console	Minor	22:55	Aug 29, 2018, 09:36 (11 h)	resolved
Plivo	Elevated 5xx errors from API	No impact listed	07:04	07:04 (0 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Missing "mobile usage" statistics in account dashboard	Minor	Aug 22, 2018, 17:00	Aug 29, 2018, 04:20 (6 d)	resolved
Twilio	SIP Trunking post-call records delayed	Minor	Aug 27, 2018, 22:09	07:02 (8.9 h)	resolved
Plivo	Incident Report : Service degradation impacting incoming calls on few phone numbers in Spain	Minor	Aug 27, 2018, 23:34	01:16 (1.7 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Postman	[Scheduled] Planned maintenance for Data Synchronisation Service	Maintenance	01:30	02:30 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation of Netherland Incoming Voice	Maintenance	03:00	04:46 (1.8 h)	resolved
npm	database server maintenance	Maintenance	04:08	04:57 (49 min)	resolved
Contentful	[Scheduled] Scheduled database maintenance	Maintenance	05:30	06:00 (30 min)	resolved
Postman	[Scheduled] Planned maintenance for Postman Dashboard	Maintenance	07:47	08:47 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Authentication Service	Maintenance	10:01	11:00 (59 min)	resolved
Postman	[Scheduled] Unplanned maintenance for Payments and Accounts Service	Maintenance	10:45	11:45 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Data Synchronisation Service	Maintenance	18:00	20:00 (2.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - DFW	Maintenance	21:06	not resolved	unknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Confluent, GitHub Copilot, GitHub, Shopify, Twilio, Red Hat (incl. Quay.io), Braze, Mailjet, Elastic Cloud, Plivo.

Cite this

13 vendor-reported incidents started on 2018-08-28 (UTC) across 11 vendors, 2 labelled major or critical by the vendor.

Title: Outages on August 28, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-08-28 00:00 UTC
URL: https://rewindex.com/outages/2018-08-28

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