Outages by dayAugust 23, 2018

Outages on August 23, 2018

UTC day 2018-08-23 (Aug 23, 2018, 00:00 to Aug 23, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

4labelled major or critical

12vendors with a new incident

5still open from earlier days

By vendor label: Major 4 · Minor 6 · No impact listed 4 · 6 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
npm	404s on scoped package registry reads	Major	02:15	03:54 (1.6 h)	resolved
Bitbucket	Pipelines stuck in Starting Agent	Major	07:01	07:32 (31 min)	resolved
Twilio	Studio Flows Execution Issues	Major	20:11	20:11 (0 min)	resolved
Shopify	Interruption in service on some stores	Major	20:40	20:46 (6 min)	resolved
Shopify	Live View map data temporary delayed	Minor	05:58	05:58 (0 min)	resolved
HubSpot	Global search within HubSpot is currently experiencing issues in loading	Minor	09:32	11:00 (1.5 h)	resolved
Confluent	API Key Generation Issue	Minor	15:02	21:40 (6.6 h)	resolved
Greenhouse	Internal job board	Minor	17:18	21:25 (4.1 h)	resolved
Logz.io	Ingestion delays	Minor	18:14	19:27 (1.2 h)	resolved
Plivo	Service degradation of TollFree SMS - US & Canada.	Minor	18:29	18:54 (25 min)	resolved
HubSpot	Global search within HubSpot is currently experiencing issues in loading	No impact listed	11:41	16:44 (5.0 h)	resolved
MessageBird (Bird)	Intermittent issues on Voice API	No impact listed	13:54	16:50 (2.9 h)	resolved
Stream (GetStream)	Partial API outage	No impact listed	15:59	15:59 (0 min)	resolved
PandaDoc	PandaDoc Timeline Disabled	No impact listed	18:05	Aug 24, 2018, 08:27 (14 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Iterable	Some customers experiencing delayed email sends, slow workflows, API failures	Major	Aug 22, 2018, 16:46	05:14 (12 h)	resolved
BigCommerce	BigCommerce Analytics delayed metrics	Minor	Aug 22, 2018, 16:54	Aug 24, 2018, 15:24 (47 h)	resolved
Mapbox	Missing "mobile usage" statistics in account dashboard	Minor	Aug 22, 2018, 17:00	Aug 29, 2018, 04:20 (6 d)	resolved
Hotjar	Slow data processing	Minor	Aug 22, 2018, 18:40	13:40 (19 h)	resolved
Elastic Cloud	"Increased host error rates in GCP"	No impact listed	Aug 20, 2018, 09:43	Aug 30, 2018, 14:29 (10 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Braze	[Scheduled] EU 01 cluster database maintenance	Maintenance	00:45	01:57 (1.2 h)	resolved
Plivo	[Scheduled] Service degradation of Toll Free SMS - US & Canada.	Maintenance	05:00	09:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Router Upgrade - A Side - Fremont Datacenter	Maintenance	07:00	13:00 (6.0 h)	resolved
Twilio	[Scheduled] Toll-Free SMS carrier maintenance - August 22, 22:00 - 02:00 PT	Maintenance	07:16	09:00 (1.7 h)	resolved
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Payments and Accounts Service	Maintenance	17:31	18:31 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: npm, Bitbucket, Twilio, Shopify, HubSpot, Confluent, Greenhouse, Logz.io, Plivo, MessageBird (Bird), Stream (GetStream), PandaDoc.

Cite this

14 vendor-reported incidents started on 2018-08-23 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.

Title: Outages on August 23, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-08-23 00:00 UTC
URL: https://rewindex.com/outages/2018-08-23

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