BigCommerce: BigCommerce Analytics delayed metrics
Timeline of updates
- resolved
All data has been restored. If your store is somehow still missing data in the Insights product, please contact BigCommerce Support. We deeply regret and apologize for the inconvenience of this issue. Remedial steps are being put in place to prevent future recurrence.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-08-22 16:54 UTC, resolved after 47 h, 1 update(s).
- Title
- BigCommerce Analytics delayed metrics
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s
BigCommerce profileRecent BigCommerce incidentsAll outages on August 22, 2018BigCommerce in August 2018MarkdownJSON