# BigCommerce: BigCommerce Analytics delayed metrics

> BigCommerce status incident “BigCommerce Analytics delayed metrics” on 2018-08-22: impact minor (vendor’s label), 47 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s
Last updated: 2018-08-24T15:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-08-22 16:54 UTC · Resolved: 2018-08-24 15:24 UTC · Duration: 47 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/btyl8kc30m4s](https://status.bigcommerce.com/incidents/btyl8kc30m4s)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-08-24 15:24 UTC: All data has been restored. If your store is somehow still missing data in the Insights product, please contact BigCommerce Support. We deeply regret and apologize for the inconvenience of this issue. Remedial steps are being put in place to prevent future recurrence.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-08-22 16:54 UTC, resolved after 47 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s
- Citation: BigCommerce, “BigCommerce Analytics delayed metrics” (2018-08-22 16:54 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce Analytics delayed metrics (2018-08-22)](https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s)`


---
Canonical: https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s · Markdown: https://rewindex.com/company/bigcommerce/incidents/btyl8kc30m4s.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/btyl8kc30m4s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:37:05.265Z