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CompaniesHubSpotMonthly reportsSeptember 2018

HubSpot in September 2018: incidents, uptime and changes

18incidents posted
2labelled major or critical
95.11%free of major/critical
92.64%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 35 h 12 min, incident time 2.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 7 · No impact listed 9

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Marketing Enterprise portals unable to access some public pages, workflows, emails, and reporting.Critical34 hresolved09-06
Import Processing DelayedMajor43 minresolved09-10

Other incidents 16

IncidentImpactStartedDurationStatusDay
Blog content was unavailable for some HubSpot users with the HubSpot applicationNo impact listed0 minresolved09-04
Emails received in Conversations were not properly processed between 9:30pm and 7:50am EDTNo impact listed4.4 hresolved09-05
Workflows with emails can't be loaded or savedNo impact listed4 minresolved09-10
List processing is currently delayed for all customersMinor1.9 hresolved09-11
The HubSpot Application and HubSpot Hosted Pages are slow to load or failing to load for customers in GermanyNo impact listed1.3 hresolved09-13
List processing is currently delayed for some customersNo impact listed1.9 hresolved09-14
Contact Search is currently delayed for all customersMinor9 minresolved09-18
Contacts, Companies and Deal pages are currently unavailable for some customers in South East AsiaMinor1.5 hresolved09-19
List processing is currently delayed by up to 40 minutes for accounts with more than 100,000 contactsMinor2.2 hresolved09-20
Forms post-submission actions are currently delayed for all customersMinor38 minresolved09-20
Action execution in Workflows was delayed for all customersNo impact listed0 minresolved09-24
HubSpot Videos Failing to Load on HubSpot Hosted ContentNo impact listed42 minresolved09-24
Some emails sent from HubSpot being flagged as spam in Gmail and G Suite accountsMinor11 hresolved09-25
Some HubSpot customers are currently unable to download assets from the MarketplaceNo impact listed1.3 hresolved09-25
About 0.2% of Facebook posts published between August 20th and September 24th resulted in duplicate postsMinor0 minresolved09-25
HubSpot Sales email link tracking was unavailable for all O365 Outlook add-in usersNo impact listed0 minresolved09-25

Cite this

HubSpot posted 18 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
HubSpot in September 2018
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/2018/09

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