# Outages on September 17, 2018 (UTC)

> 15 incidents started on September 17, 2018 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (CircleCI, BigCommerce, Box); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-09-17
Last updated: 2018-09-18T15:55:00Z

- Incidents started: 15 (major/critical: 7, other: 8) across 12 vendors
- Still open from earlier days: 6 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 4, major 3, minor 7, none 1
- Previous day with incidents: [2018-09-16](https://rewindex.com/outages/2018-09-16.md) · Next: [2018-09-18](https://rewindex.com/outages/2018-09-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Long provisioning times for VM and remote docker jobs](https://rewindex.com/company/circleci/incidents/7z9jnsj93dbb.md) | critical | 2018-09-17 15:49 UTC | 2018-09-17 16:31 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Response times elevated](https://rewindex.com/company/bigcommerce/incidents/443f8kwh1h9n.md) | critical | 2018-09-17 17:35 UTC | 2018-09-17 18:56 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[High\] Issues with Box Notes, Uploads/Downloads](https://rewindex.com/company/box/incidents/nwxklbh3jgnm.md) | critical | 2018-09-17 18:52 UTC | 2018-09-18 15:55 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Channel Manager outage](https://rewindex.com/company/bigcommerce/incidents/12f20c1rdl0z.md) | critical | 2018-09-17 23:35 UTC | 2018-09-18 02:31 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Performance Degradation in USE1](https://rewindex.com/company/jfrog/incidents/0whbj8nnskn3.md) | major | 2018-09-17 20:07 UTC | 2018-09-17 23:20 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Long provisioning times for VM and remote docker jobs](https://rewindex.com/company/circleci/incidents/9mc6l9kd7z7f.md) | major | 2018-09-17 20:09 UTC | 2018-09-17 22:23 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are encountering errors logging into WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/4l3qm0d769cz.md) | major | 2018-09-17 22:17 UTC | 2018-09-17 23:44 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-09-17 07:50:18 UTC](https://rewindex.com/company/github-copilot/incidents/29dp4s2rbzwn.md) | minor | 2018-09-17 07:50 UTC | 2018-09-17 07:50 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-09-17 07:50:18 UTC](https://rewindex.com/company/github/incidents/29dp4s2rbzwn.md) | minor | 2018-09-17 07:50 UTC | 2018-09-17 07:50 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Investigating connectivity issues for some EU customers](https://rewindex.com/company/braze/incidents/bfdv7zmcjqjf.md) | minor | 2018-09-17 14:50 UTC | 2018-09-17 15:07 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Delays](https://rewindex.com/company/smartsheet/incidents/zsfzytf695h5.md) | minor | 2018-09-17 15:18 UTC | 2018-09-17 17:45 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [DDOS attack in a single data center](https://rewindex.com/company/bigcommerce/incidents/41lymn1bj133.md) | minor | 2018-09-17 15:50 UTC | 2018-09-17 16:08 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/jh993tlnbt42.md) | minor | 2018-09-17 16:14 UTC | 2018-09-17 20:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS delays over short-codes to T-mobile in the US](https://rewindex.com/company/twilio/incidents/wn71f9ptd53k.md) | minor | 2018-09-17 16:18 UTC | 2018-09-17 18:02 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Builds Creating New Tags Looping](https://rewindex.com/company/travis-ci/incidents/0y7jrv67j81x.md) | none | 2018-09-17 18:46 UTC | 2018-09-18 02:01 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Multiple Markets Impacted](https://rewindex.com/company/bandwidth/incidents/jmjb6jskd3xp.md) | critical | 2018-09-14 18:46 UTC | 2018-09-17 03:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA:338 (Bloomington, IN\|Columbus, IN\|Vincennes, IN)](https://rewindex.com/company/bandwidth/incidents/wxghvwwhhdyf.md) | critical | 2018-09-16 20:18 UTC | 2018-09-19 10:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Severe Weather Notice, Hurricane Florence](https://rewindex.com/company/bandwidth/incidents/6bphtg56scwt.md) | major | 2018-09-11 14:22 UTC | 2018-09-17 18:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 428 (Wilmington, NC)](https://rewindex.com/company/bandwidth/incidents/dnbp4svh42fw.md) | major | 2018-09-14 21:35 UTC | 2018-09-18 13:13 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Inaccurate "mobile usage" statistics in account dashboard](https://rewindex.com/company/mapbox/incidents/1xxq7t9tgrpf.md) | minor | 2018-09-12 01:04 UTC | 2018-10-08 22:27 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Some EU-based users having issues connecting to Figma](https://rewindex.com/company/figma/incidents/zqf37n820wnx.md) | minor | 2018-09-16 21:31 UTC | 2018-09-17 01:23 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Postman Authentication Service](https://rewindex.com/company/postman/incidents/bzsz24rx8mnp.md) | maintenance | 2018-09-17 04:30 UTC | 2018-09-17 05:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/heap/incidents/zc7smdrk2mjx.md) | maintenance | 2018-09-17 06:00 UTC | 2018-09-17 07:59 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Data Synchronisation Service](https://rewindex.com/company/postman/incidents/byptzctkq85w.md) | maintenance | 2018-09-17 10:20 UTC | 2018-09-17 12:20 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/0plhw3g4hkwl.md) | maintenance | 2018-09-17 11:30 UTC | 2018-09-17 11:37 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Grafana Cluster Upgrade](https://rewindex.com/company/grafana-cloud/incidents/cl9r83jzzj9v.md) | maintenance | 2018-09-17 12:00 UTC | 2018-09-18 00:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Monitoring Infrastructure Update Maintenance](https://rewindex.com/company/elastic-cloud/incidents/zknyps5fp4wn.md) | maintenance | 2018-09-17 13:00 UTC | 2018-09-17 17:00 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Channel Manager integrations except Facebook are unavailable.](https://rewindex.com/company/bigcommerce/incidents/gmps64f541nd.md) | maintenance | 2018-09-17 19:01 UTC | 2018-09-17 23:08 UTC | resolved |

## Cite this

15 vendor-reported incidents started on 2018-09-17 (UTC) across 12 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-09-17
- Citation: Rewindex daily outage roundup, “Outages on September 17, 2018” (2018-09-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-09-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 17, 2018 (2018-09-17)](https://rewindex.com/outages/2018-09-17)`


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Canonical: https://rewindex.com/outages/2018-09-17 · Markdown: https://rewindex.com/outages/2018-09-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:16.650Z