Companies/BigCommerce/Monthly reports/September 2018

BigCommerce in September 2018: incidents, uptime and changes

Vendor-reported outage time 8 h 59 min, incident time 14 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 2 · Minor 10

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