CompaniesBoxMonthly reportsSeptember 2018
Box in September 2018: incidents, uptime and changes
Vendor-reported outage time 26 h 47 min, incident time 26 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 2 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [High] Issues with Box Notes, Uploads/Downloads | Critical | 21 h | resolved | 09-17 | |
| [Medium] Content API Degradation - Response Latency and 502 Responses | Major | 3.2 h | resolved | 09-12 | |
| [Medium] Issues with Box Notes, Uploads, Downloads, Content API, and other Box Services | Major | 2.6 h | resolved | 09-25 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [Minor] Degradation of the Microsoft Online Integration | No impact listed | 15 h | resolved | 09-04 | |
| [Minor] Issues loading Box Notes sidebar | Minor | 0 min | resolved | 09-19 | |
| [Minor] Issues with Uploads, Downloads, and Content API | Minor | 0 min | resolved | 09-26 |
Maintenance 1
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Cite this
Box posted 6 status incidents in September 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Box in September 2018
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/2018/09