# Box in September 2018: incidents, uptime and changes

> Box in September 2018: 6 incidents on its status page (3 major or critical), 96.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2018/09
Last updated: 2018-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 1, major 2, minor 2, none 1
- Uptime (vendor-reported): 96.28% free of major/critical incidents, 96.28% free of any incident; outage time 26 h 47 min, incident time 26 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2018](https://rewindex.com/company/box/2018/08.md) · Next: [October 2018](https://rewindex.com/company/box/2018/10.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[High\] Issues with Box Notes, Uploads/Downloads](https://rewindex.com/company/box/incidents/nwxklbh3jgnm.md) | critical | 2018-09-17 18:52 UTC | 2018-09-18 15:55 UTC | 21 h | resolved |
| [\[Medium\] Content API Degradation - Response Latency and 502 Responses](https://rewindex.com/company/box/incidents/57chgdkps52x.md) | major | 2018-09-12 17:34 UTC | 2018-09-12 20:44 UTC | 3.2 h | resolved |
| [\[Medium\] Issues with Box Notes, Uploads, Downloads, Content API, and other Box Services](https://rewindex.com/company/box/incidents/9sqx4403xc73.md) | major | 2018-09-25 11:16 UTC | 2018-09-25 13:50 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Minor\] Degradation of the Microsoft Online Integration](https://rewindex.com/company/box/incidents/vbltjh1cbv5f.md) | none | 2018-09-04 13:52 UTC | 2018-09-05 04:52 UTC | 15 h | resolved |
| [\[Medium\] Content API Degradation - Response Latency and 502 Responses](https://rewindex.com/company/box/incidents/57chgdkps52x.md) | major | 2018-09-12 17:34 UTC | 2018-09-12 20:44 UTC | 3.2 h | resolved |
| [\[High\] Issues with Box Notes, Uploads/Downloads](https://rewindex.com/company/box/incidents/nwxklbh3jgnm.md) | critical | 2018-09-17 18:52 UTC | 2018-09-18 15:55 UTC | 21 h | resolved |
| [\[Minor\] Issues loading Box Notes sidebar](https://rewindex.com/company/box/incidents/3rf6chzhv0cs.md) | minor | 2018-09-19 18:13 UTC | 2018-09-19 18:13 UTC | 0 min | resolved |
| [\[Medium\] Issues with Box Notes, Uploads, Downloads, Content API, and other Box Services](https://rewindex.com/company/box/incidents/9sqx4403xc73.md) | major | 2018-09-25 11:16 UTC | 2018-09-25 13:50 UTC | 2.6 h | resolved |
| [\[Minor\] Issues with Uploads, Downloads, and Content API](https://rewindex.com/company/box/incidents/9x25h1grkw48.md) | minor | 2018-09-26 18:22 UTC | 2018-09-26 18:22 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance of Box Relay on Sunday, September 30](https://rewindex.com/company/box/incidents/zt5tym1htmfh.md) | maintenance | 2018-09-28 16:37 UTC | not resolved | ongoing | unknown |

## Cite this

Box posted 6 status incidents in September 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2018/09
- Citation: Box, “Box in September 2018” (2018-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2018/09 (CC BY 4.0).
- Markdown link: `[Box: Box in September 2018 (2018-09-01)](https://rewindex.com/company/box/2018/09)`


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Canonical: https://rewindex.com/company/box/2018/09 · Markdown: https://rewindex.com/company/box/2018/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:10.676Z