# HubSpot in November 2018: incidents, uptime and changes

> HubSpot in November 2018: 10 incidents on its status page (3 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of HubSpot’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hubspot/2018/11
Last updated: 2018-12-01T00:00:00Z

- Incidents posted: 10 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 4, none 3
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 96.40% free of any incident; outage time 2 h 44 min, incident time 25 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2018](https://rewindex.com/company/hubspot/2018/10.md) · Next: [December 2018](https://rewindex.com/company/hubspot/2018/12.md) · [All months](https://rewindex.com/company/hubspot/reports.md) · [HubSpot](https://rewindex.com/company/hubspot.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Knowledge Base pages are not loading for some portals](https://rewindex.com/company/hubspot/incidents/66shz5j2q59l.md) | major | 2018-11-02 11:43 UTC | 2018-11-02 13:18 UTC | 1.6 h | resolved |
| [HubSpot CRM is currently intermittently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/5w23721ktvc9.md) | major | 2018-11-15 21:50 UTC | 2018-11-15 22:27 UTC | 37 min | resolved |
| [Files hosted in File Manager are not loading for some customers](https://rewindex.com/company/hubspot/incidents/y0nfw0wx98rs.md) | major | 2018-11-19 14:00 UTC | 2018-11-19 14:32 UTC | 32 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Knowledge Base pages are not loading for some portals](https://rewindex.com/company/hubspot/incidents/66shz5j2q59l.md) | major | 2018-11-02 11:43 UTC | 2018-11-02 13:18 UTC | 1.6 h | resolved |
| [Some HubSpot CRM calls are failing or taking longer to connect](https://rewindex.com/company/hubspot/incidents/zl21b0p2jf3w.md) | minor | 2018-11-05 17:40 UTC | 2018-11-05 20:34 UTC | 2.9 h | resolved |
| [Lead Status property not loading on contact profiles for some customers](https://rewindex.com/company/hubspot/incidents/m6p3smvmtn8t.md) | minor | 2018-11-06 18:57 UTC | 2018-11-06 19:32 UTC | 35 min | resolved |
| [Email replies not logging in the CRM for all portals](https://rewindex.com/company/hubspot/incidents/n8hhpjskyqyq.md) | minor | 2018-11-09 17:11 UTC | 2018-11-10 12:41 UTC | 20 h | resolved |
| [HubSpot CRM is currently intermittently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/5w23721ktvc9.md) | major | 2018-11-15 21:50 UTC | 2018-11-15 22:27 UTC | 37 min | resolved |
| [Files hosted in File Manager are not loading for some customers](https://rewindex.com/company/hubspot/incidents/y0nfw0wx98rs.md) | major | 2018-11-19 14:00 UTC | 2018-11-19 14:32 UTC | 32 min | resolved |
| [Edited default properties not available in CRM](https://rewindex.com/company/hubspot/incidents/gvvsvx0cnh96.md) | minor | 2018-11-26 16:41 UTC | 2018-11-26 16:49 UTC | 8 min | resolved |
| [Some CMS Hosted Content intermittently 404'ing](https://rewindex.com/company/hubspot/incidents/w6wcjylff2tn.md) | none | 2018-11-30 13:53 UTC | 2018-11-30 19:16 UTC | 5.4 h | resolved |
| [CRM Users Incorrectly Given Permissions to View or Edit Deals and Tickets](https://rewindex.com/company/hubspot/incidents/fwr8y3t5vfft.md) | none | 2018-11-30 15:57 UTC | 2018-11-30 15:57 UTC | 0 min | resolved |
| [Settings Navigation Not Displaying Fully for All Customers](https://rewindex.com/company/hubspot/incidents/p3pf0jcd5gs2.md) | none | 2018-11-30 18:38 UTC | 2018-11-30 18:38 UTC | 0 min | resolved |

## Cite this

HubSpot posted 10 status incidents in November 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hubspot/2018/11
- Citation: HubSpot, “HubSpot in November 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/2018/11 (CC BY 4.0).
- Markdown link: `[HubSpot: HubSpot in November 2018 (2018-11-01)](https://rewindex.com/company/hubspot/2018/11)`


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Canonical: https://rewindex.com/company/hubspot/2018/11 · Markdown: https://rewindex.com/company/hubspot/2018/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:09.242Z