# Outages on November 6, 2018 (UTC)

> 23 incidents started on November 6, 2018 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bandwidth, BigCommerce, Shopify); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-11-06
Last updated: 2018-11-09T07:47:00Z

- Incidents started: 23 (major/critical: 4, other: 19) across 13 vendors
- Still open from earlier days: 6 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 15, none 4
- Previous day with incidents: [2018-11-05](https://rewindex.com/outages/2018-11-05.md) · Next: [2018-11-07](https://rewindex.com/outages/2018-11-07.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 330 (Evansville, IN), LATA: 334 (Fort Wayne, IN), & LATA: 342 (Marquette, MI)](https://rewindex.com/company/bandwidth/incidents/pgvs7lr7mmnt.md) | critical | 2018-11-06 06:45 UTC | 2018-11-06 19:48 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Errors creating shipping labels](https://rewindex.com/company/bigcommerce/incidents/79djrrbphjgk.md) | major | 2018-11-06 00:02 UTC | 2018-11-06 02:27 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase UPS shipping labels.](https://rewindex.com/company/shopify/incidents/kg97ckys7pv3.md) | major | 2018-11-06 21:21 UTC | 2018-11-06 21:23 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [UPS shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/x6nyblmy3kjj.md) | major | 2018-11-06 21:23 UTC | 2018-11-06 21:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in inbound and outbound US Toll-Free messages](https://rewindex.com/company/twilio/incidents/8w7lnnxgn98h.md) | minor | 2018-11-06 00:05 UTC | 2018-11-06 05:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Toll-Free SMS in US towards Verizon](https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp.md) | minor | 2018-11-06 00:13 UTC | 2018-11-06 06:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Toll-Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/7332thmvs2d4.md) | minor | 2018-11-06 00:39 UTC | 2018-11-06 07:02 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issues with Email Notification Delivery](https://rewindex.com/company/box/incidents/vrdp6jb14lyb.md) | minor | 2018-11-06 00:52 UTC | 2018-11-06 05:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation to Claro, Brazil](https://rewindex.com/company/twilio/incidents/mbs2lprcc118.md) | minor | 2018-11-06 02:17 UTC | 2018-11-06 03:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delivery report degradation for US Short Code messages to Sprint handsets](https://rewindex.com/company/twilio/incidents/pm1f35cc0d5k.md) | minor | 2018-11-06 03:21 UTC | 2018-11-06 05:21 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Hosted Metrics - Increased ingestion latency](https://rewindex.com/company/grafana-cloud/incidents/cpbw2qbgp2pq.md) | minor | 2018-11-06 03:52 UTC | 2018-11-06 04:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call Failures on inbound voice towards Indiana(Evansville & Fort Wayne) and Michigan(Marquette) phone numbers](https://rewindex.com/company/plivo/incidents/fffj2wk56l62.md) | minor | 2018-11-06 06:56 UTC | 2018-11-06 20:08 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness in some areas of Xero](https://rewindex.com/company/xero/incidents/1pf4r50xmv38.md) | minor | 2018-11-06 10:15 UTC | 2018-11-06 14:19 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/h2glf1j2vhmz.md) | minor | 2018-11-06 13:23 UTC | 2018-11-06 22:13 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Delayed data processing and message sending on US01 Cluster](https://rewindex.com/company/braze/incidents/bk9d1k2t7777.md) | minor | 2018-11-06 15:25 UTC | 2018-11-06 18:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Toll-Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/ybmx6h5yf9bx.md) | minor | 2018-11-06 15:26 UTC | 2018-11-06 21:29 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Lead Status property not loading on contact profiles for some customers](https://rewindex.com/company/hubspot/incidents/m6p3smvmtn8t.md) | minor | 2018-11-06 18:57 UTC | 2018-11-06 19:32 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access parts of Xero Workpapers](https://rewindex.com/company/xero/incidents/n1j4yxwd037l.md) | minor | 2018-11-06 21:12 UTC | 2018-11-06 23:40 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Search Indexing Delays](https://rewindex.com/company/box/incidents/tgq8z7x28g6h.md) | minor | 2018-11-06 22:16 UTC | 2018-11-07 00:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Verizon Wireless emergency maintenance Monday Nov 05, 21:00 - 04:00 Pacific](https://rewindex.com/company/twilio/incidents/w40vkwz172r4.md) | none | 2018-11-06 06:21 UTC | 2018-11-06 12:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting Incoming\\Outgoing Toll-Free SMS in US towards US Cellular](https://rewindex.com/company/plivo/incidents/dpwh992s4t5l.md) | none | 2018-11-06 15:16 UTC | 2018-11-06 15:16 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Recording number sequence showing incorrect number](https://rewindex.com/company/hotjar/incidents/r1nlyz2f0tt7.md) | none | 2018-11-06 19:37 UTC | 2018-11-09 07:47 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/v2dx8k0p3vw2.md) | none | 2018-11-06 20:36 UTC | 2018-11-07 03:07 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incident Affecting Flow Sending, Segmentation, and Reporting](https://rewindex.com/company/klaviyo/incidents/f2cxtxx55z0y.md) | minor | 2018-10-31 05:16 UTC | 2018-11-13 16:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Voice in Chile](https://rewindex.com/company/plivo/incidents/tzgz6rtdkqzb.md) | minor | 2018-11-05 02:38 UTC | 2018-11-06 01:49 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Kafka clusters cannot be created in GCP us-central-1 region](https://rewindex.com/company/confluent/incidents/2mcxf6bsxcqp.md) | minor | 2018-11-05 22:57 UTC | 2018-11-06 03:06 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incorrect Categories on Some Shopify Order Events](https://rewindex.com/company/klaviyo/incidents/l2ry5cbfrnx5.md) | none | 2018-11-01 21:23 UTC | 2018-11-08 04:02 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Delayed processing of some recordings](https://rewindex.com/company/hotjar/incidents/jh9vqxgrcpdb.md) | none | 2018-11-05 17:06 UTC | 2018-11-06 09:01 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [primary storage for datasets](https://rewindex.com/company/honeycomb/incidents/2w0v6705mgw2.md) | none | 2018-11-05 21:32 UTC | 2018-11-06 02:46 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound\\Outbound Toll-Free SMS in US towards Verizon](https://rewindex.com/company/plivo/incidents/pcw6r2sv0c6k.md) | maintenance | 2018-11-06 05:01 UTC | 2018-11-06 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound\\Outbound Toll-Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/k2b3hgcr3ntv.md) | maintenance | 2018-11-06 06:01 UTC | 2018-11-06 08:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted metrics platform upgrade](https://rewindex.com/company/grafana-cloud/incidents/r9wr0q0kd5gb.md) | maintenance | 2018-11-06 14:00 UTC | 2018-11-06 21:00 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] Database Upgrade](https://rewindex.com/company/stitch/incidents/6mhnt3pvj0tj.md) | maintenance | 2018-11-06 20:00 UTC | 2018-11-06 20:50 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2018-11-06 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-11-06
- Citation: Rewindex daily outage roundup, “Outages on November 6, 2018” (2018-11-06 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-06 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 6, 2018 (2018-11-06)](https://rewindex.com/outages/2018-11-06)`


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Canonical: https://rewindex.com/outages/2018-11-06 · Markdown: https://rewindex.com/outages/2018-11-06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:34.247Z