rewindex

Outages by dayJuly 17, 2019

Outages on July 17, 2019

UTC day 2019-07-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started
4labelled major or critical
20vendors with a new incident
5still open from earlier days

By vendor label: Critical 2 · Major 2 · Minor 14 · No impact listed 7 · 4 maintenance

Incidents started this day 25

VendorIncidentImpactStartedResolvedStatus
CanvaTemporary DowntimeCritical (1.9 h)resolved
ActiveCampaignIncoming Webhooks IssueCritical (1.7 h)resolved
Linode (Akamai)Block Storage Performance Issues – NewarkMajor (4.6 h)resolved
JFrogEnterprise customers receiving 403 errorsMajor (13 h)resolved
PlivoCall failures on inbound voice towards Spain phone numbersMinor (7.5 h)resolved
BigCommercePerformance degradation for a subset of storesMinor (1.0 h)resolved
JiraPerformance degradation in JSW affecting editing issue fieldsMinor (2.0 h)resolved
XeroSlowness and errors when accessing WorkflowMax and Xero Practice ManagerMinor (11 min)resolved
CloudinaryMedia Library users can't access shared folders from the main folder gridMinor (8.5 h)resolved
UnbounceSupport Live Chat - Potential IssuesMinor (6.6 h)resolved
TwilioSMS Delivery Issues to Asia Cell Iraq HandsetsMinor (5.2 h)resolved
BitriseQueue on the Xcode 10.2 Elite and Xcode Edge standard stacksMinor (2.2 h)resolved
PlivoCall failures on inbound voice towards Brazil (in the areas of Bauru, Campinas, Ribeirão Preto, Santos and Sorocaba) phone numbersMinor (1.4 h)resolved
BigCommerceSlow response timesMinor (1.2 h)resolved
QuickBooks OnlineSome customers are unable to access the manage users page in QuickBooks OnlineMinor (1.1 h)resolved
IterableData ingestion lag for one server clusterMinor (1.1 h)resolved
StitchApplication LatencyMinor (3.1 h)resolved
AircallDelays on call connectionMinor (3.3 h)resolved
BitbucketBitbucket unable to show account's Public NameNo impact listed (37 min)resolved
HotjarIssues loading modules files for a brief period of timeNo impact listed (0 min)resolved
PlivoService Degradation - Zentrunk ServiceNo impact listed (0 min)resolved
BigCommercestatus.bigcommerce.com graphs not updatingNo impact listed (0 min)resolved
WiseWebsite and app downtimeNo impact listed (5.1 h)resolved
HarnessUsers are having issues logging inNo impact listed (12 min)resolved
TwilioElevated API Latency and 500s for Voice and MessagingNo impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 244 - Roanoke, VAMajor (16 h)resolved
MapboxIntermittent failures on api.mapbox.cnMinor (7 d)resolved
QuickBooks OnlineAmerican Express customers unable to download webconnect files from the American Express websiteMinor (23 d)resolved
PlivoCall failures on local inbound voice towards Roanoke phone numbers in USMinor (16 h)resolved
JiraJira Cloud import failures for some customersNo impact listed (4 d)resolved

Maintenance 4

VendorIncidentImpactStartedResolvedStatus
QuickBooks Online[Scheduled] QuickBooks Online Scheduled MaintenanceMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting two-way SMS in South Africa towards TELKOM phone numbersMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, ActiveCampaign, Linode (Akamai), JFrog, Plivo, BigCommerce, Jira, Xero, Cloudinary, Unbounce, Twilio, Bitrise.

Cite this

25 vendor-reported incidents started on 2019-07-17 (UTC) across 20 vendors, 4 labelled major or critical by the vendor.

Title
Outages on July 17, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-07-17

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