Companies Plivo Monthly reportsJuly 2019

Plivo in July 2019: incidents, uptime and changes

21incidents posted

1labelled major or critical

99.89%free of major/critical

72.99%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 46 min, incident time 8.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 18 · No impact listed 2

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Failures in processing auto recharge payments in Plivo	Major	Jul 8, 2019, 19:02	46 min	resolved	07-08

Other incidents 20

Incident	Impact	Started	Duration	Status	Day
Call failures on inbound voice towards Cyprus phone numbers	Minor	Jul 1, 2019, 07:21	14 h	resolved	07-01
Delivery delays on outbound Shortcode SMS to T Mobile phone numbers in US	Minor	Jul 1, 2019, 11:35	3.6 h	resolved	07-01
SIP Phones disconnection	No impact listed	Jul 2, 2019, 19:12	0 min	resolved	07-02
Call failures on inbound voice towards Charlottesville phone numbers in US	Minor	Jul 3, 2019, 00:15	27 h	resolved	07-03
Call failures on inbound voice towards Lynchburg phone numbers in US	Minor	Jul 4, 2019, 00:11	25 h	resolved	07-04
Inbound Voice failures towards France, Netherlands, Austria, Ireland, Sweden, Finland, United Kingdom, Germany, Poland, Finland and Brazil phone numbers	Minor	Jul 8, 2019, 16:49	28 min	resolved	07-08
Failures on Tollfree SMS towards US & Canada phone numbers	Minor	Jul 11, 2019, 22:36	6.4 h	resolved	07-11
Delivery delays on two-way Shortcode SMS to AT&T phone numbers in US	Minor	Jul 12, 2019, 21:16	1.7 h	resolved	07-12
Call failures on inbound voice towards St Cloud phone numbers in US	Minor	Jul 13, 2019, 08:50	13 h	resolved	07-13
Call failures on inbound voice towards Dominican Republic phone numbers	Minor	Jul 13, 2019, 14:00	3.9 h	resolved	07-13
Failures on outbound SMS to Verizon from US Toll-free numbers	Minor	Jul 15, 2019, 08:25	1.5 h	resolved	07-15
Call failures on inbound voice towards Burlington phone numbers in US	Minor	Jul 15, 2019, 20:24	4.2 h	resolved	07-15
Call failures on local inbound voice towards Roanoke phone numbers in US	Minor	Jul 16, 2019, 18:01	16 h	resolved	07-16
Call failures on inbound voice towards Spain phone numbers	Minor	Jul 17, 2019, 01:31	7.5 h	resolved	07-17
Service Degradation - Zentrunk Service	No impact listed	Jul 17, 2019, 12:32	0 min	resolved	07-17
Call failures on inbound voice towards Brazil (in the areas of Bauru, Campinas, Ribeirão Preto, Santos and Sorocaba) phone numbers	Minor	Jul 17, 2019, 15:30	1.4 h	resolved	07-17
Call failures on inbound voice towards Johnson City phone numbers in US	Minor	Jul 18, 2019, 05:14	21 h	resolved	07-18
Call failures on local inbound voice towards Norton, Roanoke, Staunton phone numbers in US	Minor	Jul 22, 2019, 05:43	14 h	resolved	07-22
Call failures on local inbound voice towards Baton Rouge phone numbers in US	Minor	Jul 26, 2019, 06:19	4.8 h	resolved	07-26
Call failures on inbound voice towards Brazil (in the area of Campo Grande) phone numbers	Minor	Jul 29, 2019, 14:53	2 d	resolved	07-29

Maintenance 32

Show scheduled maintenance

Jul 9, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Jul 9, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in the US : US Cellular
Jul 9, 2019, 07:46 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free in US : US Cellular
Jul 9, 2019, 14:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 10, 2019, 06:01 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 10, 2019, 06:01 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 11, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free & Shortcode SMS in US : AT&T
Jul 11, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Duluth in the US
Jul 12, 2019, 02:00 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Shortcode SMS in US : AT&T
Jul 12, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US
Jul 12, 2019, 05:01 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls in Mansfield in the US
Jul 15, 2019, 13:00 [Scheduled] Scheduled Maintenance : Service degradation impacting two-way Shortcode SMS towards US phone numbers
Jul 16, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US
Jul 16, 2019, 06:01 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 17, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 17, 2019, 21:00 [Scheduled] Scheduled Maintenance : Service degradation impacting two-way SMS in South Africa towards TELKOM phone numbers
Jul 18, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 19, 2019, 02:01 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Regular SMS in US : AT&T
Jul 19, 2019, 07:30 [Scheduled] Scheduled Maintenance : Service degradation on incoming calls on San Luis Obispo in US
Jul 19, 2019, 19:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound Voice in United Kingdom
Jul 22, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 22, 2019, 07:00 [Scheduled] Scheduled Maintenance : Service degradation impacting two-way Toll-Free SMS towards T-Mobile phone numbers in US
Jul 23, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US
Jul 23, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 24, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US
Jul 24, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 25, 2019, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US
Jul 28, 2019, 12:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Fargo in the US
Jul 30, 2019, 04:00 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US
Jul 30, 2019, 06:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Jul 30, 2019, 08:30 [Scheduled] Scheduled Maintenance : Service degradation impacting two-way calls towards Canada phone numbers
Jul 31, 2019, 03:14 [Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile

Cite this

Plivo posted 21 status incidents in July 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Plivo in July 2019
Vendor: Plivo
Date: 2019-07-01 00:00 UTC
URL: https://rewindex.com/company/plivo/2019/07

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