# Plivo in July 2019: incidents, uptime and changes

> Plivo in July 2019: 21 incidents on its status page (1 major or critical), 99.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2019/07
Last updated: 2019-08-01T03:14:00Z

- Incidents posted: 21 (major/critical: 1) · Maintenance: 32
- By vendor impact label: major 1, minor 18, none 2
- Uptime (vendor-reported): 99.89% free of major/critical incidents, 72.99% free of any incident; outage time 46 min, incident time 8.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/plivo/2019/06.md) · Next: [August 2019](https://rewindex.com/company/plivo/2019/08.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failures in processing auto recharge payments in Plivo](https://rewindex.com/company/plivo/incidents/d2g7vn69wdhk.md) | major | 2019-07-08 19:02 UTC | 2019-07-08 19:48 UTC | 46 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call failures on inbound voice towards Cyprus phone numbers](https://rewindex.com/company/plivo/incidents/hhjcm5mz02k3.md) | minor | 2019-07-01 07:21 UTC | 2019-07-01 20:57 UTC | 14 h | resolved |
| [Delivery delays on outbound Shortcode SMS to T Mobile phone numbers in US](https://rewindex.com/company/plivo/incidents/s3mqrsmc495h.md) | minor | 2019-07-01 11:35 UTC | 2019-07-01 15:11 UTC | 3.6 h | resolved |
| [SIP Phones disconnection](https://rewindex.com/company/plivo/incidents/tsr8201kqqb4.md) | none | 2019-07-02 19:12 UTC | 2019-07-02 19:12 UTC | 0 min | resolved |
| [Call failures on inbound voice towards Charlottesville phone numbers in US](https://rewindex.com/company/plivo/incidents/c3z68tyrkzfw.md) | minor | 2019-07-03 00:15 UTC | 2019-07-04 03:04 UTC | 27 h | resolved |
| [Call failures on inbound voice towards Lynchburg phone numbers in US](https://rewindex.com/company/plivo/incidents/j9zjjqrrgg97.md) | minor | 2019-07-04 00:11 UTC | 2019-07-05 01:05 UTC | 25 h | resolved |
| [Inbound Voice failures towards France, Netherlands, Austria, Ireland, Sweden, Finland, United Kingdom, Germany, Poland, Finland and Brazil phone numbers](https://rewindex.com/company/plivo/incidents/5pdzzmfz9hd8.md) | minor | 2019-07-08 16:49 UTC | 2019-07-08 17:17 UTC | 28 min | resolved |
| [Failures in processing auto recharge payments in Plivo](https://rewindex.com/company/plivo/incidents/d2g7vn69wdhk.md) | major | 2019-07-08 19:02 UTC | 2019-07-08 19:48 UTC | 46 min | resolved |
| [Failures on Tollfree SMS  towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/y17xq4hfwxpb.md) | minor | 2019-07-11 22:36 UTC | 2019-07-12 05:02 UTC | 6.4 h | resolved |
| [Delivery delays on two-way Shortcode SMS to AT&T phone numbers in US](https://rewindex.com/company/plivo/incidents/t47vqzl959bg.md) | minor | 2019-07-12 21:16 UTC | 2019-07-12 22:57 UTC | 1.7 h | resolved |
| [Call failures on inbound voice towards St Cloud phone numbers in US](https://rewindex.com/company/plivo/incidents/kppgx5hm15wd.md) | minor | 2019-07-13 08:50 UTC | 2019-07-13 22:12 UTC | 13 h | resolved |
| [Call failures on inbound voice towards Dominican Republic  phone numbers](https://rewindex.com/company/plivo/incidents/jv89pwys2jyk.md) | minor | 2019-07-13 14:00 UTC | 2019-07-13 17:52 UTC | 3.9 h | resolved |
| [Failures on outbound SMS to Verizon from US Toll-free numbers](https://rewindex.com/company/plivo/incidents/49wzn9y8175r.md) | minor | 2019-07-15 08:25 UTC | 2019-07-15 09:55 UTC | 1.5 h | resolved |
| [Call failures on inbound voice towards Burlington phone numbers in US](https://rewindex.com/company/plivo/incidents/14tns5hjzpgg.md) | minor | 2019-07-15 20:24 UTC | 2019-07-16 00:33 UTC | 4.2 h | resolved |
| [Call failures on local inbound voice towards Roanoke phone numbers in US](https://rewindex.com/company/plivo/incidents/s4z5gf54tpbm.md) | minor | 2019-07-16 18:01 UTC | 2019-07-17 10:17 UTC | 16 h | resolved |
| [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/g63gfz5qvkg2.md) | minor | 2019-07-17 01:31 UTC | 2019-07-17 09:01 UTC | 7.5 h | resolved |
| [Service Degradation - Zentrunk Service](https://rewindex.com/company/plivo/incidents/n94mddsxc9lb.md) | none | 2019-07-17 12:32 UTC | 2019-07-17 12:32 UTC | 0 min | resolved |
| [Call failures on inbound voice towards Brazil (in the areas of Bauru, Campinas, Ribeirão Preto, Santos and Sorocaba) phone numbers](https://rewindex.com/company/plivo/incidents/tqlyg9lp63s4.md) | minor | 2019-07-17 15:30 UTC | 2019-07-17 16:57 UTC | 1.4 h | resolved |
| [Call failures on inbound voice towards Johnson City phone numbers in US](https://rewindex.com/company/plivo/incidents/3j235dhdqzl5.md) | minor | 2019-07-18 05:14 UTC | 2019-07-19 02:14 UTC | 21 h | resolved |
| [Call failures on local inbound voice towards Norton, Roanoke, Staunton phone numbers in US](https://rewindex.com/company/plivo/incidents/qhmmnyf7g47g.md) | minor | 2019-07-22 05:43 UTC | 2019-07-22 19:13 UTC | 14 h | resolved |
| [Call failures on local inbound voice towards Baton Rouge phone numbers in US](https://rewindex.com/company/plivo/incidents/66m2fbln4gbt.md) | minor | 2019-07-26 06:19 UTC | 2019-07-26 11:10 UTC | 4.8 h | resolved |
| [Call failures on inbound voice towards Brazil (in the area of Campo Grande) phone numbers](https://rewindex.com/company/plivo/incidents/7stl124c1lmn.md) | minor | 2019-07-29 14:53 UTC | 2019-07-31 19:54 UTC | 2 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/g8m14vqdm8r4.md) | maintenance | 2019-07-09 05:00 UTC | 2019-07-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in the US : US Cellular](https://rewindex.com/company/plivo/incidents/fzrp5drztvt6.md) | maintenance | 2019-07-09 06:00 UTC | 2019-07-09 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free in US : US Cellular](https://rewindex.com/company/plivo/incidents/b7rv05gndspj.md) | maintenance | 2019-07-09 07:46 UTC | 2019-07-09 09:15 UTC | 1.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/78290h6g7hng.md) | maintenance | 2019-07-09 14:00 UTC | 2019-07-09 18:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xl8rdpn1bgt1.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nq4851419v6d.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free & Shortcode SMS in US : AT&T](https://rewindex.com/company/plivo/incidents/hdvzqhzm6626.md) | maintenance | 2019-07-11 02:00 UTC | 2019-07-11 11:01 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Duluth in the US](https://rewindex.com/company/plivo/incidents/jq5wb398crbh.md) | maintenance | 2019-07-11 05:00 UTC | 2019-07-11 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Shortcode SMS in US : AT&T](https://rewindex.com/company/plivo/incidents/88b6fdh51mrd.md) | maintenance | 2019-07-12 02:00 UTC | 2019-07-12 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/10s5shj98v5x.md) | maintenance | 2019-07-12 04:00 UTC | 2019-07-12 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Mansfield in the US](https://rewindex.com/company/plivo/incidents/tvbws4027xmq.md) | maintenance | 2019-07-12 05:01 UTC | 2019-07-12 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way Shortcode SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/3133q9ww4nfz.md) | maintenance | 2019-07-15 13:00 UTC | 2019-07-15 17:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/jfv5r6ct7cn8.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/8g83cqxpygxh.md) | maintenance | 2019-07-16 06:01 UTC | 2019-07-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nfsslm6tmc0n.md) | maintenance | 2019-07-17 06:00 UTC | 2019-07-17 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way SMS in South Africa towards TELKOM phone numbers](https://rewindex.com/company/plivo/incidents/hnmrpvwfvp9v.md) | maintenance | 2019-07-17 21:00 UTC | 2019-07-17 22:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/y5444mptgn1l.md) | maintenance | 2019-07-18 06:00 UTC | 2019-07-18 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Regular SMS  in US : AT&T](https://rewindex.com/company/plivo/incidents/wdj7j27v8dkz.md) | maintenance | 2019-07-19 02:01 UTC | 2019-07-19 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls on San Luis Obispo in US](https://rewindex.com/company/plivo/incidents/s1g8vmryc55v.md) | maintenance | 2019-07-19 07:30 UTC | 2019-07-19 10:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound Voice in United Kingdom](https://rewindex.com/company/plivo/incidents/ycz195d50rv8.md) | maintenance | 2019-07-19 19:00 UTC | 2019-07-21 22:00 UTC | 2 d | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xmlmd6f6q1tg.md) | maintenance | 2019-07-22 06:00 UTC | 2019-07-22 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way Toll-Free SMS towards T-Mobile phone numbers in US](https://rewindex.com/company/plivo/incidents/9ycdn0sm2nb6.md) | maintenance | 2019-07-22 07:00 UTC | 2019-07-22 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US](https://rewindex.com/company/plivo/incidents/hpw1q3stvn2z.md) | maintenance | 2019-07-23 04:00 UTC | 2019-07-23 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/zlb2v87wdvbp.md) | maintenance | 2019-07-23 06:00 UTC | 2019-07-23 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US](https://rewindex.com/company/plivo/incidents/qx16ykf0d8hd.md) | maintenance | 2019-07-24 04:00 UTC | 2019-07-24 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/qm6t9lxplj08.md) | maintenance | 2019-07-24 06:00 UTC | 2019-07-24 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/8bn5k5f4w23f.md) | maintenance | 2019-07-25 05:00 UTC | 2019-07-25 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Fargo in the US](https://rewindex.com/company/plivo/incidents/4p7l1w384q3l.md) | maintenance | 2019-07-28 12:00 UTC | 2019-07-28 18:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg in the US](https://rewindex.com/company/plivo/incidents/fhvv804lqj0t.md) | maintenance | 2019-07-30 04:00 UTC | 2019-07-30 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/bhy7whk7q2sr.md) | maintenance | 2019-07-30 06:00 UTC | 2019-07-30 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way calls towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/zq2gt460h5tv.md) | maintenance | 2019-07-30 08:30 UTC | 2019-07-30 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile](https://rewindex.com/company/plivo/incidents/jkjz0r7szpvt.md) | maintenance | 2019-07-31 03:14 UTC | not resolved | ongoing | unknown |

## Cite this

Plivo posted 21 status incidents in July 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2019/07
- Citation: Plivo, “Plivo in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2019/07 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in July 2019 (2019-07-01)](https://rewindex.com/company/plivo/2019/07)`


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Canonical: https://rewindex.com/company/plivo/2019/07 · Markdown: https://rewindex.com/company/plivo/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:14.264Z