Outages by dayJuly 16, 2019

Outages on July 16, 2019

UTC day 2019-07-16 (Jul 16, 2019, 00:00 to Jul 16, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started

4labelled major or critical

13vendors with a new incident

4still open from earlier days

By vendor label: Major 4 · Minor 9 · No impact listed 3 · 6 maintenance

Incidents started this day 16

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	Bitbucket Pipelines experiencing issues with logs and artifacts	Major	01:07	01:55 (48 min)	resolved
Sanity	Database instability	Major	09:45	09:45 (0 min)	resolved
Shopify	Shopify storefronts not accessible on some stores	Major	17:27	18:07 (40 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 244 - Roanoke, VA	Major	17:48	Jul 17, 2019, 10:13 (16 h)	resolved
Jira	Attachment upload failures for some customers	Minor	01:32	05:40 (4.1 h)	resolved
Confluence	Attachment upload failures for some customers	Minor	01:33	05:42 (4.2 h)	resolved
Twilio	Inbound call failures to some Germany numbers	Minor	13:37	16:03 (2.4 h)	resolved
Bitrise	Queues on the Xcode 10.2 stacks	Minor	14:54	16:52 (2.0 h)	resolved
LogRocket	Session Processing Delayed	Minor	15:41	21:50 (6.2 h)	resolved
QuickBooks Online	American Express customers unable to download webconnect files from the American Express website	Minor	16:43	Aug 8, 2019, 16:21 (23 d)	resolved
Plivo	Call failures on local inbound voice towards Roanoke phone numbers in US	Minor	18:01	Jul 17, 2019, 10:17 (16 h)	resolved
Twilio	Outbound SMS delivery delays to Oi Brazil	Minor	18:29	19:21 (52 min)	resolved
Twilio	Phone Numbers API resources and Compliance Report Timeouts	Minor	20:38	22:13 (1.6 h)	resolved
Smartsheet	Account upgrade workflow not functioning as expected	No impact listed	00:45	05:22 (4.6 h)	resolved
Hotjar	Recordings ending too early	No impact listed	11:04	13:14 (2.2 h)	resolved
Sanity	Ongoing problems with listener events	No impact listed	11:43	12:13 (30 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 124 - Burlington, VT	Critical	Jul 15, 2019, 19:59	00:31 (4.5 h)	resolved
Plivo	Call failures on inbound voice towards Burlington phone numbers in US	Minor	Jul 15, 2019, 20:24	00:33 (4.2 h)	resolved
Mapbox	Intermittent failures on api.mapbox.cn	Minor	Jul 15, 2019, 22:06	Jul 22, 2019, 22:16 (7 d)	resolved
Jira	Jira Cloud import failures for some customers	No impact listed	Jul 13, 2019, 05:36	Jul 17, 2019, 00:01 (4 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US	Maintenance	04:00	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 344 - Saginaw, MI	Maintenance	04:00	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - DFW	Maintenance	04:00	05:30 (1.5 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers	Maintenance	06:01	10:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	10:00 (4.0 h)	resolved
Dropbox Sign	[Scheduled] HelloWorks Product Update	Maintenance	23:00	23:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Sanity, Shopify, Bandwidth, Jira, Confluence, Twilio, Bitrise, LogRocket, QuickBooks Online, Plivo, Smartsheet.

Cite this

16 vendor-reported incidents started on 2019-07-16 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

Title: Outages on July 16, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-07-16 00:00 UTC
URL: https://rewindex.com/outages/2019-07-16

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