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CompaniesTwilioMonthly reportsJuly 2019

Twilio in July 2019: incidents, uptime and changes

38incidents posted
0labelled major or critical
100%free of major/critical
84.05%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 36 · No impact listed 2

Incidents 38

IncidentImpactStartedDurationStatusDay
SMS Short Code and Toll-Free Delivery Issues to T-Mobile in the United StatesMinor6.3 hresolved07-01
Calls failing to Twilio Cyprus phone numbersMinor11 hresolved07-01
Duplicate MMS Messages Sent On Subset of US Short CodesMinor13 hresolved07-01
Degraded intermittent access of Twilio CDNNo impact listed0 minresolved07-02
SMS Delivery Issues to Brazil Vivo HandsetsMinor2.7 hresolved07-03
SMS Delivery Issues to Zong Pakistan HandsetsMinor8.1 hresolved07-04
SMS Delivery Issues to EIR/Meteor Ireland HandsetsMinor1.6 hresolved07-06
SMS Delivery Issues to Jordan Umniah Mobile HandsetsMinor1.3 hresolved07-08
Receiving calls in NetherlandsMinor3.6 hresolved07-08
SMS Delivery Issues to Telkomsel IndonesiaMinor2.9 hresolved07-09
SMS Delivery Issues to Telkomsel IndonesiaMinor4.2 hresolved07-09
SMS delivery issues towards Zain handsets in SudanMinor48 minresolved07-09
SMS degradation towards subset of US short codes and long codesMinor1.3 hresolved07-09
SMS delivery issues towards Zain handsets in IraqMinor1.3 hresolved07-10
SMS Toll-Free Issues in United StatesMinor1.6 hresolved07-12
SMS delivery issues towards Claro ChileMinor3.1 hresolved07-12
Delays in sending SMS towards Canada - Rogers Wireless (302-720) via short codesMinor1.7 hresolved07-14
Delays receiving message status events for messages sent to Verizon US handsets via toll-free numbersMinor8.7 hresolved07-15
Calls failing to some Twilio Phone Numbers from Brazil FortalezaMinor1.7 hresolved07-15
SMS Delivery Receipt Issues in BrazilMinor3.3 hresolved07-15
Inbound call failures to some Germany numbersMinor2.4 hresolved07-16
Outbound SMS delivery delays to Oi BrazilMinor52 minresolved07-16
Phone Numbers API resources and Compliance Report TimeoutsMinor1.6 hresolved07-16
SMS Delivery Issues to Asia Cell Iraq HandsetsMinor5.2 hresolved07-17
Elevated API Latency and 500s for Voice and MessagingNo impact listed0 minresolved07-17
MMS Delivery Issues to US AT&T over LongcodeMinor1.6 hresolved07-18
Elevated 5xx Errors in REST API, Console, and VideoMinor25 minresolved07-18
Outbound SMS to Digitel network in Venezuela delayedMinor5.8 hresolved07-20
Inbound and Outbound SMS to Canada Short Codes DegradedMinor1.6 hresolved07-21
SMS delivery delays from Verizon handsets towards US long codesMinor4.8 hresolved07-22
SMS delivery delays towards Nextel BrazilMinor8.6 hresolved07-24
SMS from AT&T to a subset of Short Codes degradedMinor1.8 hresolved07-25
Elevated 5xx Errors in REST APIMinor1.4 hresolved07-28
SMS Short Code Delivery Receipts DelaysMinor2.0 hresolved07-28
API requests experiencing delays in retrieving recordingsMinor1.7 hresolved07-29
SMS delivery degraded towards Globacom & 9mobile, NigeriaMinor4.9 hresolved07-30
SMS delivery degradation towards Zain, Saudi ArabiaMinor3.3 hresolved07-31
CoPilot Delivery IssuesMinor30 minresolved07-31

Maintenance 9

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Cite this

Twilio posted 38 status incidents in July 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in July 2019
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2019/07

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