Companies / Twilio / Monthly reports / July 2019
Twilio in July 2019: incidents, uptime and changes Overview Changes Uptime Monthly ← June 2019 All months August 2019 → 38 incidents posted
0 labelled major or critical
100% free of major/critical
84.05% free of any incident
0 price changes
0 notable page changes
Vendor-reported outage time 0 min, incident time 4.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days .
By vendor label: Minor 36 · No impact listed 2
Incidents 38 Incident Impact Started Duration Status Day SMS Short Code and Toll-Free Delivery Issues to T-Mobile in the United States MinorJul 1, 2019, 08:23 6.3 h resolved 07-01 Calls failing to Twilio Cyprus phone numbers MinorJul 1, 2019, 10:53 11 h resolved 07-01 Duplicate MMS Messages Sent On Subset of US Short Codes MinorJul 1, 2019, 18:45 13 h resolved 07-01 Degraded intermittent access of Twilio CDN No impact listedJul 2, 2019, 14:25 0 min resolved 07-02 SMS Delivery Issues to Brazil Vivo Handsets MinorJul 3, 2019, 21:42 2.7 h resolved 07-03 SMS Delivery Issues to Zong Pakistan Handsets MinorJul 4, 2019, 01:00 8.1 h resolved 07-04 SMS Delivery Issues to EIR/Meteor Ireland Handsets MinorJul 6, 2019, 16:34 1.6 h resolved 07-06 SMS Delivery Issues to Jordan Umniah Mobile Handsets MinorJul 8, 2019, 12:06 1.3 h resolved 07-08 Receiving calls in Netherlands MinorJul 8, 2019, 13:58 3.6 h resolved 07-08 SMS Delivery Issues to Telkomsel Indonesia MinorJul 9, 2019, 03:55 2.9 h resolved 07-09 SMS Delivery Issues to Telkomsel Indonesia MinorJul 9, 2019, 09:32 4.2 h resolved 07-09 SMS delivery issues towards Zain handsets in Sudan MinorJul 9, 2019, 15:16 48 min resolved 07-09 SMS degradation towards subset of US short codes and long codes MinorJul 9, 2019, 18:20 1.3 h resolved 07-09 SMS delivery issues towards Zain handsets in Iraq MinorJul 10, 2019, 05:01 1.3 h resolved 07-10 SMS Toll-Free Issues in United States MinorJul 12, 2019, 05:10 1.6 h resolved 07-12 SMS delivery issues towards Claro Chile MinorJul 12, 2019, 05:54 3.1 h resolved 07-12 Delays in sending SMS towards Canada - Rogers Wireless (302-720) via short codes MinorJul 14, 2019, 01:30 1.7 h resolved 07-14 Delays receiving message status events for messages sent to Verizon US handsets via toll-free numbers MinorJul 15, 2019, 01:44 8.7 h resolved 07-15 Calls failing to some Twilio Phone Numbers from Brazil Fortaleza MinorJul 15, 2019, 12:44 1.7 h resolved 07-15 SMS Delivery Receipt Issues in Brazil MinorJul 15, 2019, 15:26 3.3 h resolved 07-15 Inbound call failures to some Germany numbers MinorJul 16, 2019, 13:37 2.4 h resolved 07-16 Outbound SMS delivery delays to Oi Brazil MinorJul 16, 2019, 18:29 52 min resolved 07-16 Phone Numbers API resources and Compliance Report Timeouts MinorJul 16, 2019, 20:38 1.6 h resolved 07-16 SMS Delivery Issues to Asia Cell Iraq Handsets MinorJul 17, 2019, 14:12 5.2 h resolved 07-17 Elevated API Latency and 500s for Voice and Messaging No impact listedJul 17, 2019, 22:57 0 min resolved 07-17 MMS Delivery Issues to US AT&T over Longcode MinorJul 18, 2019, 15:31 1.6 h resolved 07-18 Elevated 5xx Errors in REST API, Console, and Video MinorJul 18, 2019, 23:16 25 min resolved 07-18 Outbound SMS to Digitel network in Venezuela delayed MinorJul 20, 2019, 14:35 5.8 h resolved 07-20 Inbound and Outbound SMS to Canada Short Codes Degraded MinorJul 21, 2019, 00:55 1.6 h resolved 07-21 SMS delivery delays from Verizon handsets towards US long codes MinorJul 22, 2019, 16:17 4.8 h resolved 07-22 SMS delivery delays towards Nextel Brazil MinorJul 24, 2019, 16:52 8.6 h resolved 07-24 SMS from AT&T to a subset of Short Codes degraded MinorJul 25, 2019, 23:28 1.8 h resolved 07-25 Elevated 5xx Errors in REST API MinorJul 28, 2019, 08:17 1.4 h resolved 07-28 SMS Short Code Delivery Receipts Delays MinorJul 28, 2019, 21:46 2.0 h resolved 07-28 API requests experiencing delays in retrieving recordings MinorJul 29, 2019, 16:16 1.7 h resolved 07-29 SMS delivery degraded towards Globacom & 9mobile, Nigeria MinorJul 30, 2019, 10:10 4.9 h resolved 07-30 SMS delivery degradation towards Zain, Saudi Arabia MinorJul 31, 2019, 09:46 3.3 h resolved 07-31 CoPilot Delivery Issues MinorJul 31, 2019, 11:45 30 min resolved 07-31
Maintenance 9 Show scheduled maintenance Jul 2, 2019, 05:00 [Scheduled] AT&T Mexico - SMS Carrier Maintenance - 01 July 2019 22:00 PDT to 02 July 2019 04:00 PDT Jul 9, 2019, 05:00 [Scheduled] AT&T Mexico - SMS Carrier Maintenance 08 July 2019 22:00 PDT - 09 July 2019 04:00 PDT Jul 9, 2019, 06:00 [Scheduled] US Cellular - US SMS carrier maintenance Jul 08 23:00 - Jul 09 02:00 PDT Jul 12, 2019, 09:00 [Scheduled] Brazil carrier inbound voice planned maintenance July 12, 02:00 - July 12, 0:400 GMT-3 (Brazil) Jul 25, 2019, 05:30 [Scheduled] US/Canada Toll-Free SMS carrier partner scheduled maintenance Jul 24 22:30 - Jul 24 23:59 PDT Jul 30, 2019, 00:00 [Scheduled] US Long Code SMS Carrier Maintenance towards Verizon Jul 30, 2019, 05:00 [Scheduled] AT&T Mexico SMS carrier planned maintenance Jul 29 22:00 - Jul 30 04:00 PDT Jul 31, 2019, 00:00 [Scheduled] US Long Code SMS Carrier Maintenance towards Verizon Jul 31, 2019, 05:00 [Scheduled] AT&T Mexico - SMS Carrier Maintenance Cite this Twilio posted 38 status incidents in July 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.
Title Twilio in July 2019 Vendor Twilio Date 2019-07-01 00:00 UTC URL https://rewindex.com/company/twilio/2019/07 Copy citation Copy markdown link