Outages by dayJuly 8, 2019

Outages on July 8, 2019

UTC day 2019-07-08 (Jul 8, 2019, 00:00 to Jul 8, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started

5labelled major or critical

17vendors with a new incident

2still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 10 · No impact listed 4 · 2 maintenance

Incidents started this day 19

Vendor	Incident	Impact	Started	Resolved	Status
Pusher	Issues sending emails	Critical	08:20	15:25 (7.1 h)	resolved
HubSpot	Delays across several HubSpot tools	Major	12:31	14:18 (1.8 h)	resolved
Lattice	Application Performance Slowdown	Major	17:36	18:08 (32 min)	resolved
Plivo	Failures in processing auto recharge payments in Plivo	Major	19:02	19:48 (46 min)	resolved
Mixpanel	Degraded Performance for Decide API	Major	20:19	Jul 9, 2019, 01:43 (5.4 h)	resolved
Help Scout	Email Delays	Minor	00:10	01:09 (59 min)	resolved
MessageBird (Bird)	SMS processing delays (API & Dashboard)	Minor	10:14	11:46 (1.5 h)	resolved
Twilio	SMS Delivery Issues to Jordan Umniah Mobile Handsets	Minor	12:06	13:21 (1.3 h)	resolved
Twilio	Receiving calls in Netherlands	Minor	13:58	17:37 (3.6 h)	resolved
Iterable	Workflow delays for some customers	Minor	16:12	Jul 9, 2019, 23:03 (31 h)	resolved
BigCommerce	Slow response times and increased errors in sub-set of stores.	Minor	16:33	16:48 (15 min)	resolved
Plivo	Inbound Voice failures towards France, Netherlands, Austria, Ireland, Sweden, Finland, United Kingdom, Germany, Poland, Finland and Brazil phone numbers	Minor	16:49	17:17 (28 min)	resolved
QuickBooks Online	Some customers are unable to print or export to pdf the general ledger report in QuickBooks online	Minor	20:19	21:06 (47 min)	resolved
Travis CI	Delayed posting of Github Status	Minor	21:26	22:47 (1.4 h)	resolved
Bandwidth	MMS Delays	Minor	23:47	Jul 9, 2019, 03:53 (4.1 h)	resolved
Jira	We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely	No impact listed	08:38	10:30 (1.9 h)	resolved
Klaviyo	Email template editor errors	No impact listed	10:27	11:52 (1.4 h)	resolved
Amplitude	Data Processing delays	No impact listed	15:18	Jul 9, 2019, 02:09 (11 h)	resolved
Statuspage	500 errors to public pages from malicious traffic	No impact listed	17:12	17:12 (0 min)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
Iterable	Latency Issues	Minor	Jul 7, 2019, 15:50	02:00 (10 h)	resolved
Smartsheet	Connection Errors When Accessing smartsheet.com with TLS 1.1	No impact listed	Jul 7, 2019, 22:56	00:39 (1.7 h)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	[Scheduled] Zookeeper Mitigation Maintenance - us-east-1	Maintenance	03:25	04:07 (42 min)	resolved
QuickBooks Online	[Scheduled] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks	Maintenance	08:00	20:00 (12 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Pusher, HubSpot, Lattice, Plivo, Mixpanel, Help Scout, MessageBird (Bird), Twilio, Iterable, BigCommerce, QuickBooks Online, Travis CI.

Cite this

19 vendor-reported incidents started on 2019-07-08 (UTC) across 17 vendors, 5 labelled major or critical by the vendor.

Title: Outages on July 8, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-07-08 00:00 UTC
URL: https://rewindex.com/outages/2019-07-08

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