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CompaniesQuickBooks OnlineMonthly reportsJuly 2019

QuickBooks Online in July 2019: incidents, uptime and changes

6incidents posted
3labelled major or critical
99.71%free of major/critical
77.02%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 9 min, incident time 7.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Online Payroll is currently unavailable.Critical1.1 hresolved07-29
Some customers are getting the error, "Temporarily Unavailable" when trying to access e-invoices for QuickBooks Online and QuickBooks DesktopCritical37 minresolved07-29
Some customers are not able to login using the Online Payroll mobile applicationMajor23 minresolved07-30

Other incidents 3

IncidentImpactStartedDurationStatusDay
Some customers are unable to print or export to pdf the general ledger report in QuickBooks onlineMinor47 minresolved07-08
American Express customers unable to download webconnect files from the American Express websiteMinor23 dresolved07-16
Some customers are unable to access the manage users page in QuickBooks OnlineMinor1.1 hresolved07-17

Maintenance 10

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Cite this

QuickBooks Online posted 6 status incidents in July 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
QuickBooks Online in July 2019
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/2019/07

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