# QuickBooks Online in July 2019: incidents, uptime and changes

> QuickBooks Online in July 2019: 6 incidents on its status page (3 major or critical), 99.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 10
- By vendor impact label: critical 2, major 1, minor 3
- Uptime (vendor-reported): 99.71% free of major/critical incidents, 77.02% free of any incident; outage time 2 h 9 min, incident time 7.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/quickbooks-online/2019/06.md) · Next: [August 2019](https://rewindex.com/company/quickbooks-online/2019/08.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Online Payroll is currently unavailable.](https://rewindex.com/company/quickbooks-online/incidents/89y9l0jzyz8l.md) | critical | 2019-07-29 20:16 UTC | 2019-07-29 21:25 UTC | 1.1 h | resolved |
| [Some customers are getting the error, "Temporarily Unavailable" when trying to access e-invoices for QuickBooks Online and QuickBooks Desktop](https://rewindex.com/company/quickbooks-online/incidents/2ys73ww2tbch.md) | critical | 2019-07-29 21:37 UTC | 2019-07-29 22:14 UTC | 37 min | resolved |
| [Some customers are not able to login using the Online Payroll mobile application](https://rewindex.com/company/quickbooks-online/incidents/b7k34psk8kzr.md) | major | 2019-07-30 15:26 UTC | 2019-07-30 15:49 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers are unable to print or export to pdf the general ledger report in QuickBooks online](https://rewindex.com/company/quickbooks-online/incidents/dfyh2tb6jhsj.md) | minor | 2019-07-08 20:19 UTC | 2019-07-08 21:06 UTC | 47 min | resolved |
| [American Express customers unable to download webconnect files from the American Express website](https://rewindex.com/company/quickbooks-online/incidents/pkhbcc846l75.md) | minor | 2019-07-16 16:43 UTC | 2019-08-08 16:21 UTC | 23 d | resolved |
| [Some customers are unable to access the manage users page in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/9lkrgh5tnlsm.md) | minor | 2019-07-17 16:26 UTC | 2019-07-17 17:29 UTC | 1.1 h | resolved |
| [Online Payroll is currently unavailable.](https://rewindex.com/company/quickbooks-online/incidents/89y9l0jzyz8l.md) | critical | 2019-07-29 20:16 UTC | 2019-07-29 21:25 UTC | 1.1 h | resolved |
| [Some customers are getting the error, "Temporarily Unavailable" when trying to access e-invoices for QuickBooks Online and QuickBooks Desktop](https://rewindex.com/company/quickbooks-online/incidents/2ys73ww2tbch.md) | critical | 2019-07-29 21:37 UTC | 2019-07-29 22:14 UTC | 37 min | resolved |
| [Some customers are not able to login using the Online Payroll mobile application](https://rewindex.com/company/quickbooks-online/incidents/b7k34psk8kzr.md) | major | 2019-07-30 15:26 UTC | 2019-07-30 15:49 UTC | 23 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/ntgbw07y3qsd.md) | maintenance | 2019-07-01 08:00 UTC | 2019-07-01 20:00 UTC | 12 h | resolved |
| [\[Scheduled\] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/l2kvm72j5f0c.md) | maintenance | 2019-07-08 08:00 UTC | 2019-07-08 20:00 UTC | 12 h | resolved |
| [\[Scheduled\] Online Payroll scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/gx6n1kt2plp2.md) | maintenance | 2019-07-12 04:00 UTC | 2019-07-12 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/jttjmc2pz6yd.md) | maintenance | 2019-07-15 08:00 UTC | 2019-07-15 20:00 UTC | 12 h | resolved |
| [\[Scheduled\] QuickBooks Online Scheduled Maintenance](https://rewindex.com/company/quickbooks-online/incidents/950rt4dzmwrf.md) | maintenance | 2019-07-17 05:45 UTC | 2019-07-17 06:45 UTC | 1.0 h | resolved |
| [\[Scheduled\] QuickBooks Online Scheduled Maintenance](https://rewindex.com/company/quickbooks-online/incidents/hh1gsyrr4vx9.md) | maintenance | 2019-07-19 05:45 UTC | 2019-07-19 06:45 UTC | 1.0 h | resolved |
| [\[Scheduled\] Online Payroll scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/8krh312kq805.md) | maintenance | 2019-07-20 04:01 UTC | 2019-07-20 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/jsv7r0f1nt5z.md) | maintenance | 2019-07-22 08:00 UTC | 2019-07-22 20:00 UTC | 12 h | resolved |
| [\[Scheduled\] Online Payroll scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/drsrpbt8f5j2.md) | maintenance | 2019-07-23 04:01 UTC | 2019-07-23 06:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/d3p83z5yjbk5.md) | maintenance | 2019-07-29 08:00 UTC | 2019-07-29 20:00 UTC | 12 h | resolved |

## Cite this

QuickBooks Online posted 6 status incidents in July 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2019/07
- Citation: QuickBooks Online, “QuickBooks Online in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2019/07 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in July 2019 (2019-07-01)](https://rewindex.com/company/quickbooks-online/2019/07)`


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Canonical: https://rewindex.com/company/quickbooks-online/2019/07 · Markdown: https://rewindex.com/company/quickbooks-online/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:30.907Z