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Outages by dayJuly 9, 2019

Outages on July 9, 2019

UTC day 2019-07-09 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
7labelled major or critical
14vendors with a new incident
4still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 10 · No impact listed 4 · 11 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
BrazeAPI outage on US 01Critical (46 min)resolved
CanvaDownloading as animation failsCritical (4.6 h)resolved
HotjarDelays in processing dataMajor (2.7 h)resolved
OpsgenieLogin issues via SSO providerMajor (1.2 h)resolved
Box[Major] Issue with SearchMajor (0 min)resolved
Elastic CloudPlan Changes May Block on "Waiting for the Index Curation Lock" StageMajor (6.5 h)resolved
HoneycombElevated Ingestion ErrorsMajor (2.1 h)resolved
TwilioSMS Delivery Issues to Telkomsel IndonesiaMinor (2.9 h)resolved
TwilioSMS Delivery Issues to Telkomsel IndonesiaMinor (4.2 h)resolved
SmartsheetSheet Auto-RefreshMinor (28 h)resolved
TwilioSMS delivery issues towards Zain handsets in SudanMinor (48 min)resolved
MapboxIncreased Latency for Maps APIsMinor (38 min)resolved
SegmentDelays delivering data to downstream destinationsMinor (2.9 h)resolved
HeapMissing landing pages on pageviewsMinor (3 d)resolved
TwilioSMS degradation towards subset of US short codes and long codesMinor (1.3 h)resolved
SegmentDelays delivering data to downstream destinationsMinor (51 min)resolved
RevenueCatIntermittent SSL IssuesMinor (1.9 h)resolved
SparkPostElevated 5xx Suppressions API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)No impact listed (21 min)resolved
SmartsheetSmartsheet UnavailableNo impact listed (1.3 h)resolved
Box[Outage] Issue with Box ServicesNo impact listed (10 min)resolved
SparkPostElevated 5xx Suppressions API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)No impact listed (13 min)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
MixpanelDegraded Performance for Decide APIMajor (5.4 h)resolved
IterableWorkflow delays for some customersMinor (31 h)resolved
BandwidthMMS DelaysMinor (4.1 h)resolved
AmplitudeData Processing delaysNo impact listed (11 h)resolved

Maintenance 11

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Braze, Canva, Hotjar, Opsgenie, Box, Elastic Cloud, Honeycomb, Twilio, Smartsheet, Mapbox, Segment, Heap.

Cite this

21 vendor-reported incidents started on 2019-07-09 (UTC) across 14 vendors, 7 labelled major or critical by the vendor.

Title
Outages on July 9, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-07-09

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