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CompaniesTwilioMonthly reportsJune 2019

Twilio in June 2019: incidents, uptime and changes

37incidents posted
2labelled major or critical
95.35%free of major/critical
73.59%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 h 28 min, incident time 7.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 30 · No impact listed 5

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
SMS delivery failures to Nigeria Airtel (621-20)Major2.7 hresolved06-05
Outbound SMS delivery to Ethiopia degradedMajor31 hresolved06-13

Other incidents 35

IncidentImpactStartedDurationStatusDay
TaskRouter and Twilio Flex service interruption from 2:40PT to 3:10PTNo impact listed0 minresolved06-05
SMS delivery degraded to Canada VideotronMinor1.5 hresolved06-06
SMS delivery degraded to Philippines operators Smart and SunMinor2.4 hresolved06-06
Issues receiving SMS to Twilio Numbers in NorwayMinor6.0 hresolved06-07
SMS delivery degraded towards AT&T and VerizonMinor51 minresolved06-07
Inbound calls degraded to subset of Canada numbersMinor16 hresolved06-10
Outbound SMS temporarily degraded on subset of US short codes to Verizon handsetsNo impact listed57 minresolved06-10
Delivery delays for inbound and outbound SMS sent or received on Tele2 SwedenMinor1.8 hresolved06-11
Outbound SMS delivery delays for domestic preregistered traffic to Globe Telecom, PhilippinesMinor2.9 hresolved06-11
Flex WFO unavailableMinor55 minresolved06-14
SMS delivery degraded towards T-Mobile, US via short codesMinor1.5 hresolved06-17
TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PTNo impact listed0 minresolved06-17
SMS Delivery Delays to Etisalat, EgyptMinor9.2 hresolved06-19
We are currently experiencing delays with debug events being displayed in the Twilio ConsoleMinor4.3 hresolved06-19
SMS delivery degradation towards France Orange using Alphanumeric Sender IDMinor1.2 hresolved06-20
SMS delivery degradation towards Brazil ClaroMinor1.3 hresolved06-20
SMS Delivery Delays to Etisalat, EgyptMinor7.9 hresolved06-20
SMS Delivery Delays to Telenor, PakistanMinor2.8 hresolved06-21
Regulatory Information pages not accessible in consoleMinor48 minresolved06-21
SMS delivery degraded towards Claro, BrazilMinor40 minresolved06-21
SMS delivery degraded towards Mattel, MauritaniaMinor3 dresolved06-22
SMS delivery delays for Rogers and Fido Canada handsetsMinor3.0 hresolved06-23
Intermittent Issues Accessing Twilio’s CDNMinor41 minresolved06-24
Inbound call failures to some France numbersNo impact listed2.4 hresolved06-24
SMS delivery delays to Beeline handsets in RussiaMinor7.3 hresolved06-25
Calls failing to some Twilio Israel phone numbersMinor1.4 hresolved06-25
SMS Delivery Degradation to Telefonica O2 in UKMinor53 minresolved06-25
Short code and long code SMS delivery delays in the USMinor26 minresolved06-26
Receiving SMS in AustraliaMinor7.9 hresolved06-26
Call degradation to Germany Mobile Vodafone networkNo impact listed0 minresolved06-27
Small percent of outbound WhatsApp messages delayedMinor1.7 hresolved06-28
Elevated Alert Trigger Email Failures in DebuggerMinor3.3 hresolved06-28
SMS Short Code Delivery Issues to Rogers and Fido Solutions CanadaMinor4.1 hresolved06-30
MMS Delivery Delays to US SprintMinor4.6 hresolved06-30
SMS Delivery Delays to US SprintMinor1.7 hresolved06-30

Maintenance 14

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Cite this

Twilio posted 37 status incidents in June 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in June 2019
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2019/06

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