Twilio: TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT
Timeline of updates
- resolved
TaskRouter and Twilio Flex suffered a service interruption between 3:18PM PT and 3:44PM PT. During this incident window, new Javascript SDK clients were not able to be initialized, including agents logging into Twilio Flex. Also during the time window, events to the Javascript SDK was not received by clients. This can result in reservations not being able to be accepted, and causing time outs.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2019-06-17 22:50 UTC, resolved after 0 min, 1 update(s).
- Title
- TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2
Twilio profileRecent Twilio incidentsAll outages on June 17, 2019Twilio in June 2019MarkdownJSON