# Twilio: TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT

> Twilio status incident “TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT” on 2019-06-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2
Last updated: 2019-06-17T22:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-06-17 22:50 UTC · Resolved: 2019-06-17 22:50 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2w4kz45hrnx2](https://status.twilio.com/incidents/2w4kz45hrnx2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-06-17 22:50 UTC: TaskRouter and Twilio Flex suffered a service interruption between 3:18PM PT and 3:44PM PT. During this incident window, new Javascript SDK clients were not able to be initialized, including agents logging into Twilio Flex. Also during the time window, events to the Javascript SDK was not received by clients. This can result in reservations not being able to be accepted, and causing time outs.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2019-06-17 22:50 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2
- Citation: Twilio, “TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT” (2019-06-17 22:50 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2 (CC BY 4.0).
- Markdown link: `[Twilio: TaskRouter and Twilio Flex service interruption from 3:18PM PT to 3:44PM PT (2019-06-17)](https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2)`


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Canonical: https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2 · Markdown: https://rewindex.com/company/twilio/incidents/2w4kz45hrnx2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2w4kz45hrnx2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:05:38.892Z