# Outages on July 16, 2019 (UTC)

> 16 incidents started on July 16, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bitbucket, Sanity, Shopify); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-07-16
Last updated: 2019-07-23T16:43:00Z

- Incidents started: 16 (major/critical: 4, other: 12) across 13 vendors
- Still open from earlier days: 4 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: major 4, minor 9, none 3
- Previous day with incidents: [2019-07-15](https://rewindex.com/outages/2019-07-15.md) · Next: [2019-07-17](https://rewindex.com/outages/2019-07-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Pipelines experiencing issues with logs and artifacts](https://rewindex.com/company/bitbucket/incidents/cqdkw0ywy34q.md) | major | 2019-07-16 01:07 UTC | 2019-07-16 01:55 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Database instability](https://rewindex.com/company/sanity/incidents/f3klz44kmyjn.md) | major | 2019-07-16 09:45 UTC | 2019-07-16 09:45 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/7qw3np12r6cx.md) | major | 2019-07-16 17:27 UTC | 2019-07-16 18:07 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 244 -  Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/7fxznf7wmzhv.md) | major | 2019-07-16 17:48 UTC | 2019-07-17 10:13 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Attachment upload failures for some customers](https://rewindex.com/company/jira/incidents/6m1rggqz1z7m.md) | minor | 2019-07-16 01:32 UTC | 2019-07-16 05:40 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Attachment upload failures for some customers](https://rewindex.com/company/confluence/incidents/qhsym8y9s86n.md) | minor | 2019-07-16 01:33 UTC | 2019-07-16 05:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound call failures to some Germany numbers](https://rewindex.com/company/twilio/incidents/k2yfmjt532kj.md) | minor | 2019-07-16 13:37 UTC | 2019-07-16 16:03 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on the Xcode 10.2 stacks](https://rewindex.com/company/bitrise/incidents/9gf4qlqqhdl2.md) | minor | 2019-07-16 14:54 UTC | 2019-07-16 16:52 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Processing Delayed](https://rewindex.com/company/logrocket/incidents/f80hw2gmk4y0.md) | minor | 2019-07-16 15:41 UTC | 2019-07-16 21:50 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [American Express customers unable to download webconnect files from the American Express website](https://rewindex.com/company/quickbooks-online/incidents/pkhbcc846l75.md) | minor | 2019-07-16 16:43 UTC | 2019-08-08 16:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on local inbound voice towards Roanoke phone numbers in US](https://rewindex.com/company/plivo/incidents/s4z5gf54tpbm.md) | minor | 2019-07-16 18:01 UTC | 2019-07-17 10:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS delivery delays to Oi Brazil](https://rewindex.com/company/twilio/incidents/1cw8q5y9fsjf.md) | minor | 2019-07-16 18:29 UTC | 2019-07-16 19:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Phone Numbers API resources and Compliance Report Timeouts](https://rewindex.com/company/twilio/incidents/88yrj9mmzhkq.md) | minor | 2019-07-16 20:38 UTC | 2019-07-16 22:13 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Account upgrade workflow not functioning as expected](https://rewindex.com/company/smartsheet/incidents/5zzfylnr05gg.md) | none | 2019-07-16 00:45 UTC | 2019-07-16 05:22 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Recordings ending too early](https://rewindex.com/company/hotjar/incidents/z0rtm2l1d5yf.md) | none | 2019-07-16 11:04 UTC | 2019-07-16 13:14 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Ongoing problems with listener events](https://rewindex.com/company/sanity/incidents/r2xcjpm6l339.md) | none | 2019-07-16 11:43 UTC | 2019-07-16 12:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 124 - Burlington, VT](https://rewindex.com/company/bandwidth/incidents/8tbjlblhy9n8.md) | critical | 2019-07-15 19:59 UTC | 2019-07-16 00:31 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Burlington phone numbers in US](https://rewindex.com/company/plivo/incidents/14tns5hjzpgg.md) | minor | 2019-07-15 20:24 UTC | 2019-07-16 00:33 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Intermittent failures on api.mapbox.cn](https://rewindex.com/company/mapbox/incidents/ycchwp8m8h78.md) | minor | 2019-07-15 22:06 UTC | 2019-07-22 22:16 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud import failures for some customers](https://rewindex.com/company/jira/incidents/l942f096dzbq.md) | none | 2019-07-13 05:36 UTC | 2019-07-17 00:01 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/jfv5r6ct7cn8.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/q51dmpgcblw0.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/00hzf4lq6cdd.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 05:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/8g83cqxpygxh.md) | maintenance | 2019-07-16 06:01 UTC | 2019-07-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2yw3mpt9rbx8.md) | maintenance | 2019-07-16 06:01 UTC | 2019-07-16 10:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/kgw5blxxng4z.md) | maintenance | 2019-07-16 23:00 UTC | 2019-07-16 23:30 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2019-07-16 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-07-16
- Citation: Rewindex daily outage roundup, “Outages on July 16, 2019” (2019-07-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-07-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 16, 2019 (2019-07-16)](https://rewindex.com/outages/2019-07-16)`


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Canonical: https://rewindex.com/outages/2019-07-16 · Markdown: https://rewindex.com/outages/2019-07-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:06.844Z