CompaniesJiraMonthly reportsJuly 2019
Jira in July 2019: incidents, uptime and changes
9incidents posted
3labelled major or critical
99.54%free of major/critical
98.53%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 22 min, incident time 10 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 3 · No impact listed 3
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| App switcher not loading in Jira and Confluence for some customers | Major | 2.0 h | resolved | 07-01 | |
| Between 06:00 UTC to 09:00 UTC, we experienced issues with user search service for Jira and confluence. The issue has been resolved and the service is operating normally. | Major | 0 min | resolved | 07-12 | |
| Instabilites in user retrieval | Major | 1.3 h | resolved | 07-31 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Email notifications displaying "Invalid User" as sender | No impact listed | 38 h | resolved | 07-02 | |
| We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely | No impact listed | 1.9 h | resolved | 07-08 | |
| Jira Cloud import failures for some customers | No impact listed | 4 d | resolved | 07-13 | |
| Increased error rate in US East for Atlassian Jira, Confluence and Access customers | Minor | 1.4 h | resolved | 07-15 | |
| Attachment upload failures for some customers | Minor | 4.1 h | resolved | 07-16 | |
| Performance degradation in JSW affecting editing issue fields | Minor | 2.0 h | resolved | 07-17 |
Maintenance 2
Cite this
Jira posted 9 status incidents in July 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Jira in July 2019
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/2019/07