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CompaniesShopifyMonthly reportsJuly 2019

Shopify in July 2019: incidents, uptime and changes

10incidents posted
7labelled major or critical
98.78%free of major/critical
97.91%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 1 min, incident time 15 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 6 · Minor 2 · No impact listed 1

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
Shopify storefronts not accessible on some storesCritical1.3 hresolved07-02
UPS shipping rates not available at checkoutMajor1.8 hresolved07-05
Shopify Payments not processing payments and/or providing error messages when processing paymentsMajor17 minresolved07-10
Some dropdown menu items not respondingMajor2.4 hresolved07-10
Shopify Payments not processing payments and/or providing error messages when processing paymentsMajor1.8 hresolved07-10
Shopify storefronts not accessible on some storesMajor40 minresolved07-16
Admin not loading correctly for some storesMajor48 minresolved07-19

Other incidents 3

IncidentImpactStartedDurationStatusDay
All Shopify Flows are currently delayedMinor2.1 hresolved07-02
Orders page not loading on Shopify Android.Minor4.4 hresolved07-18
Canada Region OutageNo impact listed0 minresolved07-31

Cite this

Shopify posted 10 status incidents in July 2019 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in July 2019
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2019/07

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