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CompaniesShopifyMonthly reportsJune 2019

Shopify in June 2019: incidents, uptime and changes

21incidents posted
13labelled major or critical
94.55%free of major/critical
93.92%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 39 h 14 min, incident time 43 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 13 · Minor 6 · No impact listed 2

Major and critical incidents 13

IncidentImpactStartedDurationStatusDay
Amazon Pay blocking checkout page for shops that have this gateway enabledMajor8.0 hresolved06-02
Interruption in service on all storesMajor7.3 hresolved06-02
Checkouts not being processed for some stores in Canada regionMajor42 minresolved06-06
Shopify Flow is experiencing delaysMajor16 hresolved06-06
Carrier Calculated Shipping rates are unavailable in the Canada RegionMajor40 minresolved06-06
Interruption in service on some storesMajor2.3 hresolved06-07
Problems logging into Shopify accountsMajor1.0 hresolved06-12
Admin not loading correctly for some stores. Some storefronts down.Major57 minresolved06-14
Shopify storefronts not accessible on some storesMajor22 minresolved06-20
COD gateway is not processing payments in IndiaMajor6.0 hresolved06-24
Some stores unable to purchase USPS shipping labels.Major23 minresolved06-25
Some stores unable to purchase USPS shipping labels.Major29 minresolved06-25
App crashes on startup for iOS POS 5.29 for some stores.Major2.2 hresolved06-26

Other incidents 8

IncidentImpactStartedDurationStatusDay
Interruption in service on some storesMinor1.4 hresolved06-01
Admin not loading correctly for recently created storesMinor7 minresolved06-04
Interruption in service on some storesMinor26 minresolved06-05
Admin order details inaccessible for some stores in Shopify mobile appMinor15 minresolved06-06
Shopify Flow is experiencing delaysNo impact listed16 hresolved06-07
Some pages from the admin and in the checkout path are not loadingMinor1.8 hresolved06-14
Partner dashboard not loading correctly for some partnersMinor50 minresolved06-16
Partners Dashboard and Experts Marketplace experiencing issues with form submissionNo impact listed49 minresolved06-27

Cite this

Shopify posted 21 status incidents in June 2019 (13 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in June 2019
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2019/06

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