# Shopify in June 2019: incidents, uptime and changes

> Shopify in June 2019: 21 incidents on its status page (13 major or critical), 94.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2019/06
Last updated: 2019-07-01T00:00:00Z

- Incidents posted: 21 (major/critical: 13) · Maintenance: 0
- By vendor impact label: major 13, minor 6, none 2
- Uptime (vendor-reported): 94.55% free of major/critical incidents, 93.92% free of any incident; outage time 39 h 14 min, incident time 43 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2019](https://rewindex.com/company/shopify/2019/05.md) · Next: [July 2019](https://rewindex.com/company/shopify/2019/07.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Amazon Pay blocking checkout page for shops that have this gateway enabled](https://rewindex.com/company/shopify/incidents/68s9tt0411h6.md) | major | 2019-06-02 17:44 UTC | 2019-06-03 01:44 UTC | 8.0 h | resolved |
| [Interruption in service on all stores](https://rewindex.com/company/shopify/incidents/tbtk2sk9d5tp.md) | major | 2019-06-02 18:56 UTC | 2019-06-03 02:15 UTC | 7.3 h | resolved |
| [Checkouts not being processed for some stores in Canada region](https://rewindex.com/company/shopify/incidents/53dlyj8y0qcv.md) | major | 2019-06-06 00:56 UTC | 2019-06-06 01:38 UTC | 42 min | resolved |
| [Shopify Flow is experiencing delays](https://rewindex.com/company/shopify/incidents/b8xl2pk82sjv.md) | major | 2019-06-06 12:30 UTC | 2019-06-07 04:48 UTC | 16 h | resolved |
| [Carrier Calculated Shipping rates are unavailable in the Canada Region](https://rewindex.com/company/shopify/incidents/rndl34bzs9x7.md) | major | 2019-06-06 20:11 UTC | 2019-06-06 20:51 UTC | 40 min | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/6vxcbbvrkp8c.md) | major | 2019-06-07 14:10 UTC | 2019-06-07 16:30 UTC | 2.3 h | resolved |
| [Problems logging into Shopify accounts](https://rewindex.com/company/shopify/incidents/g7h0kxj5kkml.md) | major | 2019-06-12 20:30 UTC | 2019-06-12 21:30 UTC | 1.0 h | resolved |
| [Admin not loading correctly for some stores. Some storefronts down.](https://rewindex.com/company/shopify/incidents/1cbnzzcgrdj5.md) | major | 2019-06-14 17:38 UTC | 2019-06-14 18:35 UTC | 57 min | resolved |
| [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/mg63gdd5ndm7.md) | major | 2019-06-20 16:01 UTC | 2019-06-20 16:23 UTC | 22 min | resolved |
| [COD gateway is not processing payments in India](https://rewindex.com/company/shopify/incidents/2vv4ftpq566t.md) | major | 2019-06-24 05:28 UTC | 2019-06-24 11:30 UTC | 6.0 h | resolved |
| [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/pzb0vdmy1mcv.md) | major | 2019-06-25 19:02 UTC | 2019-06-25 19:25 UTC | 23 min | resolved |
| [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/zt6t524kgnw2.md) | major | 2019-06-25 21:15 UTC | 2019-06-25 21:44 UTC | 29 min | resolved |
| [App crashes on startup for iOS POS 5.29 for some stores.](https://rewindex.com/company/shopify/incidents/d8rm7vzkw56y.md) | major | 2019-06-26 02:28 UTC | 2019-06-26 04:38 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/mhmsjwpy4wwr.md) | minor | 2019-06-01 08:19 UTC | 2019-06-01 09:46 UTC | 1.4 h | resolved |
| [Amazon Pay blocking checkout page for shops that have this gateway enabled](https://rewindex.com/company/shopify/incidents/68s9tt0411h6.md) | major | 2019-06-02 17:44 UTC | 2019-06-03 01:44 UTC | 8.0 h | resolved |
| [Interruption in service on all stores](https://rewindex.com/company/shopify/incidents/tbtk2sk9d5tp.md) | major | 2019-06-02 18:56 UTC | 2019-06-03 02:15 UTC | 7.3 h | resolved |
| [Admin not loading correctly for recently created stores](https://rewindex.com/company/shopify/incidents/gc6zgkt341q0.md) | minor | 2019-06-04 20:23 UTC | 2019-06-04 20:30 UTC | 7 min | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/kjgh998pjm44.md) | minor | 2019-06-05 02:59 UTC | 2019-06-05 03:25 UTC | 26 min | resolved |
| [Checkouts not being processed for some stores in Canada region](https://rewindex.com/company/shopify/incidents/53dlyj8y0qcv.md) | major | 2019-06-06 00:56 UTC | 2019-06-06 01:38 UTC | 42 min | resolved |
| [Shopify Flow is experiencing delays](https://rewindex.com/company/shopify/incidents/b8xl2pk82sjv.md) | major | 2019-06-06 12:30 UTC | 2019-06-07 04:48 UTC | 16 h | resolved |
| [Admin order details inaccessible for some stores in Shopify mobile app](https://rewindex.com/company/shopify/incidents/x8phypm12mzm.md) | minor | 2019-06-06 15:24 UTC | 2019-06-06 15:39 UTC | 15 min | resolved |
| [Carrier Calculated Shipping rates are unavailable in the Canada Region](https://rewindex.com/company/shopify/incidents/rndl34bzs9x7.md) | major | 2019-06-06 20:11 UTC | 2019-06-06 20:51 UTC | 40 min | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/6vxcbbvrkp8c.md) | major | 2019-06-07 14:10 UTC | 2019-06-07 16:30 UTC | 2.3 h | resolved |
| [Shopify Flow is experiencing delays](https://rewindex.com/company/shopify/incidents/mn9yzy50jx9m.md) | none | 2019-06-07 20:44 UTC | 2019-06-08 13:10 UTC | 16 h | resolved |
| [Problems logging into Shopify accounts](https://rewindex.com/company/shopify/incidents/g7h0kxj5kkml.md) | major | 2019-06-12 20:30 UTC | 2019-06-12 21:30 UTC | 1.0 h | resolved |
| [Some pages from the admin and in the checkout path are not loading](https://rewindex.com/company/shopify/incidents/2dcg965yzxt9.md) | minor | 2019-06-14 15:59 UTC | 2019-06-14 17:46 UTC | 1.8 h | resolved |
| [Admin not loading correctly for some stores. Some storefronts down.](https://rewindex.com/company/shopify/incidents/1cbnzzcgrdj5.md) | major | 2019-06-14 17:38 UTC | 2019-06-14 18:35 UTC | 57 min | resolved |
| [Partner dashboard not loading correctly for some partners](https://rewindex.com/company/shopify/incidents/n6fvwjpxd6zv.md) | minor | 2019-06-16 22:20 UTC | 2019-06-16 23:10 UTC | 50 min | resolved |
| [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/mg63gdd5ndm7.md) | major | 2019-06-20 16:01 UTC | 2019-06-20 16:23 UTC | 22 min | resolved |
| [COD gateway is not processing payments in India](https://rewindex.com/company/shopify/incidents/2vv4ftpq566t.md) | major | 2019-06-24 05:28 UTC | 2019-06-24 11:30 UTC | 6.0 h | resolved |
| [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/pzb0vdmy1mcv.md) | major | 2019-06-25 19:02 UTC | 2019-06-25 19:25 UTC | 23 min | resolved |
| [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/zt6t524kgnw2.md) | major | 2019-06-25 21:15 UTC | 2019-06-25 21:44 UTC | 29 min | resolved |
| [App crashes on startup for iOS POS 5.29 for some stores.](https://rewindex.com/company/shopify/incidents/d8rm7vzkw56y.md) | major | 2019-06-26 02:28 UTC | 2019-06-26 04:38 UTC | 2.2 h | resolved |
| [Partners Dashboard and Experts Marketplace experiencing issues with form submission](https://rewindex.com/company/shopify/incidents/j6b7bvpf146b.md) | none | 2019-06-27 13:18 UTC | 2019-06-27 14:07 UTC | 49 min | resolved |

## Cite this

Shopify posted 21 status incidents in June 2019 (13 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2019/06
- Citation: Shopify, “Shopify in June 2019” (2019-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2019/06 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in June 2019 (2019-06-01)](https://rewindex.com/company/shopify/2019/06)`


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Canonical: https://rewindex.com/company/shopify/2019/06 · Markdown: https://rewindex.com/company/shopify/2019/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:02.970Z
