# Outages on July 17, 2019 (UTC)

> 25 incidents started on July 17, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Canva, ActiveCampaign, Linode (Akamai)); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-07-17
Last updated: 2019-07-18T11:14:00Z

- Incidents started: 25 (major/critical: 4, other: 21) across 20 vendors
- Still open from earlier days: 5 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 14, none 7
- Previous day with incidents: [2019-07-16](https://rewindex.com/outages/2019-07-16.md) · Next: [2019-07-18](https://rewindex.com/outages/2019-07-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Temporary Downtime](https://rewindex.com/company/canva/incidents/cy1v4w1xzdbr.md) | critical | 2019-07-17 02:28 UTC | 2019-07-17 04:25 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Incoming Webhooks Issue](https://rewindex.com/company/activecampaign/incidents/1xhf497glkj2.md) | critical | 2019-07-17 17:55 UTC | 2019-07-17 19:37 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Block Storage Performance Issues – Newark](https://rewindex.com/company/linode-akamai/incidents/hbvjfwgs8pdr.md) | major | 2019-07-17 10:11 UTC | 2019-07-17 14:46 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Enterprise customers receiving 403 errors](https://rewindex.com/company/jfrog/incidents/6653w1scmsm6.md) | major | 2019-07-17 22:44 UTC | 2019-07-18 11:14 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/g63gfz5qvkg2.md) | minor | 2019-07-17 01:31 UTC | 2019-07-17 09:01 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Performance degradation for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/q61yq4qx2ss2.md) | minor | 2019-07-17 02:12 UTC | 2019-07-17 03:12 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Performance degradation in JSW affecting editing issue fields](https://rewindex.com/company/jira/incidents/n2nyjd5bhh5x.md) | minor | 2019-07-17 03:06 UTC | 2019-07-17 05:04 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Slowness and errors when accessing WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/4z39f4p9dvjy.md) | minor | 2019-07-17 05:08 UTC | 2019-07-17 05:19 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Media Library users can't access shared folders from the main folder grid](https://rewindex.com/company/cloudinary/incidents/zgd52z19193w.md) | minor | 2019-07-17 09:33 UTC | 2019-07-17 18:04 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Support Live Chat - Potential Issues](https://rewindex.com/company/unbounce/incidents/f66dgqhq64gx.md) | minor | 2019-07-17 10:00 UTC | 2019-07-17 16:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to Asia Cell Iraq Handsets](https://rewindex.com/company/twilio/incidents/lmdjddlgsdg7.md) | minor | 2019-07-17 14:12 UTC | 2019-07-17 19:21 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queue on the Xcode 10.2 Elite and Xcode Edge standard stacks](https://rewindex.com/company/bitrise/incidents/1l7z8gzcs1k6.md) | minor | 2019-07-17 15:22 UTC | 2019-07-17 17:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Brazil (in the areas of Bauru, Campinas, Ribeirão Preto, Santos and Sorocaba) phone numbers](https://rewindex.com/company/plivo/incidents/tqlyg9lp63s4.md) | minor | 2019-07-17 15:30 UTC | 2019-07-17 16:57 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slow response times](https://rewindex.com/company/bigcommerce/incidents/d3mngtxz3dxy.md) | minor | 2019-07-17 16:11 UTC | 2019-07-17 17:25 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to access the manage users page in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/9lkrgh5tnlsm.md) | minor | 2019-07-17 16:26 UTC | 2019-07-17 17:29 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Data ingestion lag for one server cluster](https://rewindex.com/company/iterable/incidents/8b9hv8qwglt0.md) | minor | 2019-07-17 16:39 UTC | 2019-07-17 17:46 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Application Latency](https://rewindex.com/company/stitch/incidents/d69mhqdvmw03.md) | minor | 2019-07-17 17:32 UTC | 2019-07-17 20:40 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on call connection](https://rewindex.com/company/aircall/incidents/m6996fl0q2jz.md) | minor | 2019-07-17 19:28 UTC | 2019-07-17 22:48 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket unable to show account's Public Name](https://rewindex.com/company/bitbucket/incidents/sj83qrmc8fzj.md) | none | 2019-07-17 06:43 UTC | 2019-07-17 07:20 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Issues loading modules files for a brief period of time](https://rewindex.com/company/hotjar/incidents/x0cy91z99cf7.md) | none | 2019-07-17 08:50 UTC | 2019-07-17 08:50 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service Degradation - Zentrunk Service](https://rewindex.com/company/plivo/incidents/n94mddsxc9lb.md) | none | 2019-07-17 12:32 UTC | 2019-07-17 12:32 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [status.bigcommerce.com graphs not updating](https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83.md) | none | 2019-07-17 16:04 UTC | 2019-07-17 16:04 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [Website and app downtime](https://rewindex.com/company/wise/incidents/yp4ds0128dwk.md) | none | 2019-07-17 17:06 UTC | 2019-07-17 22:13 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Users are having issues logging in](https://rewindex.com/company/harness/incidents/dvfwr7cw5ml1.md) | none | 2019-07-17 18:24 UTC | 2019-07-17 18:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated API Latency and 500s for Voice and Messaging](https://rewindex.com/company/twilio/incidents/zskqrywyz2g5.md) | none | 2019-07-17 22:57 UTC | 2019-07-17 22:57 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 244 -  Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/7fxznf7wmzhv.md) | major | 2019-07-16 17:48 UTC | 2019-07-17 10:13 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Intermittent failures on api.mapbox.cn](https://rewindex.com/company/mapbox/incidents/ycchwp8m8h78.md) | minor | 2019-07-15 22:06 UTC | 2019-07-22 22:16 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [American Express customers unable to download webconnect files from the American Express website](https://rewindex.com/company/quickbooks-online/incidents/pkhbcc846l75.md) | minor | 2019-07-16 16:43 UTC | 2019-08-08 16:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on local inbound voice towards Roanoke phone numbers in US](https://rewindex.com/company/plivo/incidents/s4z5gf54tpbm.md) | minor | 2019-07-16 18:01 UTC | 2019-07-17 10:17 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud import failures for some customers](https://rewindex.com/company/jira/incidents/l942f096dzbq.md) | none | 2019-07-13 05:36 UTC | 2019-07-17 00:01 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [\[Scheduled\] QuickBooks Online Scheduled Maintenance](https://rewindex.com/company/quickbooks-online/incidents/950rt4dzmwrf.md) | maintenance | 2019-07-17 05:45 UTC | 2019-07-17 06:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nfsslm6tmc0n.md) | maintenance | 2019-07-17 06:00 UTC | 2019-07-17 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r1sfg5nfxm8r.md) | maintenance | 2019-07-17 06:00 UTC | 2019-07-17 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way SMS in South Africa towards TELKOM phone numbers](https://rewindex.com/company/plivo/incidents/hnmrpvwfvp9v.md) | maintenance | 2019-07-17 21:00 UTC | 2019-07-17 22:00 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2019-07-17 (UTC) across 20 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-07-17
- Citation: Rewindex daily outage roundup, “Outages on July 17, 2019” (2019-07-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-07-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 17, 2019 (2019-07-17)](https://rewindex.com/outages/2019-07-17)`


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Canonical: https://rewindex.com/outages/2019-07-17 · Markdown: https://rewindex.com/outages/2019-07-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:15.997Z