Outages by dayMarch 29, 2019

Outages on March 29, 2019

UTC day 2019-03-29 (Mar 29, 2019, 00:00 to Mar 29, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started

6labelled major or critical

17vendors with a new incident

6still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 7 · No impact listed 8 · 12 maintenance

Incidents started this day 21

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Issues with downloading designs	Critical	14:34	15:23 (49 min)	resolved
Dropbox Sign	Error Sending Faxes - HelloFax	Critical	17:51	18:04 (13 min)	resolved
Twilio	Outbound voice calls to China failing	Critical	19:21	Mar 31, 2019, 05:21 (34 h)	resolved
Shopify	Interruption in service on some stores	Major	01:46	02:02 (16 min)	resolved
DNSimple	Issues with domain registrations and standard certificate requests	Major	18:11	Mar 30, 2019, 01:14 (7.0 h)	resolved
BigCommerce	Issues with a single cluster of legacy email accounts	Major	23:26	23:42 (16 min)	resolved
Bitbucket	Pipelines not starting or timing out	Minor	03:51	05:37 (1.8 h)	resolved
Jira	Problem loading JIRA pages in Internet Explorer 11	Minor	07:26	11:11 (3.8 h)	resolved
Plivo	Call failures on inbound voice towards Indonesia phone numbers	Minor	10:21	14:08 (3.8 h)	resolved
QuickBooks Online	American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks	Minor	15:46	Apr 1, 2019, 20:12 (3 d)	resolved
Shopify	Slow page loading and errors on some stores	Minor	17:12	18:14 (1.0 h)	resolved
Iterable	Data ingestion and workflow processing delayed	Minor	18:01	19:50 (1.8 h)	resolved
Twilio	SMS delivery delays towards AT&T from Twilio US Short Codes	Minor	18:25	19:27 (1.0 h)	resolved
Xero	Some users are experiencing issues accessing reports in Xero	No impact listed	00:44	01:18 (34 min)	resolved
PandaDoc	Tokens are not auto-populated once creating documents from Copper and Nutshell Chrome extensions	No impact listed	02:31	11:56 (9.4 h)	resolved
Harness	new deployment executions are stuck in queued state	No impact listed	13:22	14:34 (1.2 h)	resolved
Wise	Error Creating Quotes via API	No impact listed	14:36	14:36 (0 min)	resolved
Xero	Some users currently unable to access WorkflowMax	No impact listed	15:46	18:05 (2.3 h)	resolved
Plivo	Delay in delivery report on inbound SMS towards US & Canada phone numbers	No impact listed	16:28	17:10 (42 min)	resolved
Pusher	Disruption in Channels AP2 cluster	No impact listed	16:43	22:40 (6.0 h)	resolved
Smartsheet	Issue Transferring Owned Items	No impact listed	19:23	Mar 30, 2019, 17:50 (22 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Travis CI	Slow booting Linux builds	Critical	Mar 27, 2019, 14:50	01:22 (35 h)	resolved
HubSpot	Continuing to process data from March 28th & 29th	Major	Mar 28, 2019, 15:42	Apr 19, 2019, 12:29 (22 d)	resolved
Optimizely	FIND having intermittent issue	Minor	Mar 25, 2019, 11:43	Apr 1, 2019, 08:53 (7 d)	resolved
Postman	Anomalous metrics from Data Synchronisation Service	Minor	Mar 27, 2019, 14:49	Apr 1, 2019, 06:56 (5 d)	resolved
Plivo	Call failures on inbound voice towards Roanoke, Virginia phone numbers	Minor	Mar 28, 2019, 05:20	11:03 (30 h)	resolved
Elastic Cloud	Upgrade from versions 6.5 and earlier to 6.7 may not work for some machine learning users.	No impact listed	Mar 28, 2019, 21:46	Apr 4, 2019, 17:33 (7 d)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Postman	[Scheduled] Unplanned maintenance for Postman Dashboard	Maintenance	03:05	04:05 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on two-way SMS in the US & Canada	Maintenance	04:00	05:00 (1.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance	Maintenance	04:00	05:00 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Monitors	Maintenance	05:30	07:30 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting two-way Shortcode SMS in US towards Sprint numbers	Maintenance	06:01	10:00 (4.0 h)	resolved
Twilio	[Scheduled] US short code SMS carrier maintenance March 28 23:00 - March 29 03:00 PDT	Maintenance	06:01	10:00 (4.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Custom Domain Management	Maintenance	09:30	10:02 (32 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound SMS in Australia.	Maintenance	10:00	11:00 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Data Synchronisation Service	Maintenance	10:30	11:30 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Cluster Upgrades on us-east2	Maintenance	11:00	21:00 (10 h)	resolved
Dropbox Sign	[Scheduled] Product Update	Maintenance	17:15	18:15 (1.0 h)	resolved
BigCommerce	[Scheduled] Emergency Maintenance to legacy email accounts	Maintenance	23:00	23:10 (10 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Dropbox Sign, Twilio, Shopify, DNSimple, BigCommerce, Bitbucket, Jira, Plivo, QuickBooks Online, Iterable, Xero.

Cite this

21 vendor-reported incidents started on 2019-03-29 (UTC) across 17 vendors, 6 labelled major or critical by the vendor.

Title: Outages on March 29, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-03-29 00:00 UTC
URL: https://rewindex.com/outages/2019-03-29

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