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CompaniesTwilioMonthly reportsMarch 2019

Twilio in March 2019: incidents, uptime and changes

37incidents posted
2labelled major or critical
95.28%free of major/critical
69.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 35 h 6 min, incident time 9.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 32 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
All inbound and outbound MMS and SMS messages are experiencing delays of 15 minutes or moreCritical1.1 hresolved03-05
Outbound voice calls to China failingCritical34 hresolved03-29

Other incidents 35

IncidentImpactStartedDurationStatusDay
SMS delivery delays towards AT&T and Cricket Mobile Handsets from US Short CodesMinor47 minresolved03-01
Inbound and outbound call failures for various countriesNo impact listed0 minresolved03-05
SMS delivery delays towards Orange MoroccoMinor1.8 hresolved03-06
Email delivery delaysMinor43 minresolved03-08
Verizon SMS Duplicate Delivery in OH and INMinor2 dresolved03-08
Calls failing to some Singapore numbersMinor1.0 hresolved03-09
SMS Delivery Delays to AT&T USMinor8 minresolved03-09
Inbound calls failing on some Colombia numbersMinor6.6 hresolved03-09
SMS delivery failures to Movilnet VenezuelaMinor3.3 hresolved03-10
SMS Delivery Failures to MTN, NigeriaMinor6.0 hresolved03-11
Delivery Reports Failures on US Long Codes to Sprint HandsetsMinor9.2 hresolved03-11
SMS Delivery Failures to Verizon handsets on the East CoastNo impact listed0 minresolved03-12
Higher than normal latency for responses from /calls REST APIMinor16 minresolved03-12
Delays Receiving SMS to Portugal NumbersMinor2.0 hresolved03-13
Debug events unavailable in console and no alerts will triggerMinor4.7 hresolved03-13
SMS To TIM Brazil Handsets are delayedMinor5.5 hresolved03-14
Short Code SMS To AT&T and Cricket Wireless handsets in the US are delayedMinor3.8 hresolved03-14
Unable to deliver SMS to Beeline Russia handsets in RussiaMinor2.7 hresolved03-15
MMS Delivery Receipt Delay for Twilio US Long CodesMinor5.8 hresolved03-15
US Toll-Free SMS Delivery Delays to SprintMinor3.0 hresolved03-15
Undelivered SMS from US Twilio Short CodesMinor50 minresolved03-15
Elevated error rates serving Twilio AssetsMinor2.1 hresolved03-16
Wireless SIM connectivity in Austin Texas is unavailableMinor4.3 hresolved03-16
MMS Delivery Receipt Delays to US HandsetsMinor7.7 hresolved03-18
Failures receiving calls in multiple European countries.Minor5.4 hresolved03-18
SMS delivery delayed for Sprint in USNo impact listed3.5 hresolved03-19
Failures in sending SMS from short codes to Bell Mobility CanadaMinor4.0 hresolved03-21
Delays sending and receiving MMS over US short codes and long codes.Minor4.6 hresolved03-21
Programmable Wireless usage data delayedMinor2 dresolved03-25
SMS Delivery Failures to MCI Network, IranMinor1.4 hresolved03-25
Voice Insights data delayedMinor56 minresolved03-25
Connectivity errors with Javascript SDK v1Minor34 minresolved03-26
Call Failures to ChinaMinor8.9 hresolved03-28
SMS delivery delays towards AT&T from US Short CodesMinor2.4 hresolved03-28
SMS delivery delays towards AT&T from Twilio US Short CodesMinor1.0 hresolved03-29

Maintenance 12

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Cite this

Twilio posted 37 status incidents in March 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2019
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2019/03

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