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Twilio: SMS Delivery Failures to Verizon handsets on the East Coast

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 01:18AM to 06:02AM (PDT) on March 12th, Verizon experienced an industry-wide outage on their network which caused a subset of SMS sent to Verizon handsets on the East Coast to fail. During this timeframe, customers may have experienced SMS messages sent to Verizon handsets on the East Coast failing with an “Undelivered” status callback and a Twilio Error Code of “30003" or “30005”. Verizon have confirmed that they have now fully restored service and we can confirm from metrics and testing that we are no longer observing failures

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2019-03-12 08:18 UTC, resolved after 0 min, 1 update(s).

Title
SMS Delivery Failures to Verizon handsets on the East Coast
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/md5kzc8py6w2

Twilio profileRecent Twilio incidentsAll outages on March 12, 2019Twilio in March 2019MarkdownJSON