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CompaniesTwilioMonthly reportsApril 2019

Twilio in April 2019: incidents, uptime and changes

33incidents posted
0labelled major or critical
100%free of major/critical
77.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 6.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 31 · No impact listed 2

Incidents 33

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays Towards Zain Handsets in Saudi ArabiaMinor2.3 hresolved04-01
Address Management degradation for some countries in the ConsoleMinor2.3 hresolved04-01
Task Router REST API requests returning incomplete statisticsMinor14 hresolved04-01
Issues purchasing French phone numbers for Toulouse and Occitanie through the ConsoleMinor2.5 hresolved04-03
International SMS delivery to Indosat in Indonesia degradedMinor1.6 hresolved04-04
SMS delivery to Libya AL MADAR Telecomm Company degradedMinor15 hresolved04-04
Delays Querying for New Conference ParticipantsMinor1.3 hresolved04-04
SMS delivery delays towards Claro in BrazilMinor7.8 hresolved04-04
SMS Delivery Degradation towards Zain Jordan handsets.Minor3.2 hresolved04-05
SMS delivery To T-Mobile US handsets are degraded.Minor50 minresolved04-05
Increased call failures when calling to and from numbers in Belgium.Minor3.9 hresolved04-05
SMS delivery to Etisalat Egypt handsets is degraded.Minor5.3 hresolved04-07
SMS Delivery Delays to UKMinor31 minresolved04-08
Media retrieval for long code MMS through API and Console delayedMinor45 minresolved04-09
Programmable Wireless SIM update delaysMinor3 dresolved04-09
SMS Delivery Issues to Orange Mobinil Egypt handsetsMinor1.4 hresolved04-10
Increased filtering of Long Code SMS with URLs to Telus (CA)Minor1.8 hresolved04-10
SMS Delivery Issues to Warid Pakistan handsetsMinor4.7 hresolved04-11
SMS Delivery Issues to Movinet VenezuelaMinor1.5 hresolved04-12
Risk of increased TaskRouter assignment latency, no impact at this timeMinor1.6 hresolved04-13
Google Chrome v73.0.3683.103 upgrade causing TaskRouter v1.19 FailuresNo impact listed29 hresolved04-15
SMS Delivery Issues to Orange Egypt NetworkMinor3.4 hresolved04-16
Call degradation for some inbound and outbound callsMinor30 minresolved04-16
MMS delivery delays from some US Short CodesMinor8.1 hresolved04-17
Receiving SMS in the UKMinor53 minresolved04-18
Calls failing to Twilio Italy Phone NumbersMinor3.1 hresolved04-22
SMS Delivery Receipt Delay Sprint US Long CodesMinor5.1 hresolved04-23
Calls failing to Twilio Italy Phone Numbers.Minor2.7 hresolved04-24
Calls failing to Twilio Norway, Denmark, Slovenia, and Croatia Phone NumbersMinor42 minresolved04-25
Signature Validation failure for inbound SMS, MMS & ChannelsNo impact listed0 minresolved04-25
International SMS Delivery Issues to Indosat Indonesia HandsetsMinor15 hresolved04-28
Voice Recording and Transcriptions APIs returning 500sMinor45 minresolved04-29
Voice 3% of Google Speech Recognition requests are failingMinor19 minresolved04-29

Maintenance 19

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Twilio posted 33 status incidents in April 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in April 2019
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2019/04

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