rewindex

Outages by dayApril 3, 2019

Outages on April 3, 2019

UTC day 2019-04-03 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started
5labelled major or critical
14vendors with a new incident
5still open from earlier days

By vendor label: Critical 2 · Major 3 · Minor 8 · No impact listed 5 · 8 maintenance

Incidents started this day 18

VendorIncidentImpactStartedResolvedStatus
QuickBooks OnlineSome of our customers are unable to access the Merchant Service Deposit window.Critical (1.2 h)resolved
BoxIssues with Box ServicesCritical (2.3 h)resolved
ShopifyShopify storefronts not accessible on some storesMajor (2.7 h)resolved
QuickBooks OnlineSome customers unable to set up Intuit Data Protect after purchaseMajor (2 d)resolved
Help ScoutConnection IssuesMajor (24 min)resolved
ConfluentPartial Service DisruptionMinor (30 min)resolved
ShopifySome stores unable to purchase USPS shipping labelsMinor (2.2 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Minor (36 min)resolved
AmplitudeData Processing DelaysMinor (4.3 h)resolved
QuickBooks OnlineSome customers are currently getting Error 404 when trying to select receive payment in QuickBooks Online.Minor (1.4 h)resolved
CircleCIJobs may be slow to runMinor (30 min)resolved
IterableData Segmentation and Campaign Analytics are timing out for a subset of our customersMinor (9.6 h)resolved
TwilioIssues purchasing French phone numbers for Toulouse and Occitanie through the ConsoleMinor (2.5 h)resolved
MapboxElevated error rates on Directions APINo impact listed (0 min)resolved
TypeformHelp Center & Blog is DownNo impact listed (1.1 h)resolved
NetlifyBuild delays observedNo impact listed (0 min)resolved
AmplitudeData Collection - High rate of 500sNo impact listed (12 h)resolved
BrazeIssues saving Canvases with control stepsNo impact listed (1.0 h)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
HubSpotContinuing to process data from March 28th & 29thMajor (22 d)resolved
CircleCIJobs start times delayedMajor (2.1 h)resolved
Elastic CloudUpgrade from versions 6.5 and earlier to 6.7 may not work for some machine learning users.No impact listed (7 d)resolved
ConfluentDegraded Metrics on Cluster Overview PageNo impact listed (38 h)resolved
SmartsheetDelay in Webhooks and Workflow RulesNo impact listed (22 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] URGENT Network Maintenance - LAX Data CenterMaintenance (4.4 h)resolved
Bandwidth[Scheduled] Voice Maintenance - DFW Data CenterMaintenance (3.0 h)resolved
Bandwidth[Scheduled] EVS Maintenance - DFW Data CenterMaintenance (2.0 h)resolved
Postman[Scheduled] Planned maintenance for Data Synchronisation ServiceMaintenance (1.0 h)resolved
Postman[Scheduled] Planned maintenance for Comment ServiceMaintenance (1.0 h)resolved
Postman[Scheduled] Planned maintenance for Payments and Accounts ServiceMaintenance (34 min)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (1.0 h)resolved
Postman[Scheduled] Planned maintenance for User Information ServiceMaintenance (27 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: QuickBooks Online, Box, Shopify, Help Scout, Confluent, Semaphore, Amplitude, CircleCI, Iterable, Twilio, Mapbox, Typeform.

Cite this

18 vendor-reported incidents started on 2019-04-03 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title
Outages on April 3, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-04-03

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