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QuickBooks Online: Some customers unable to set up Intuit Data Protect after purchase

Impact: majorStatus: resolvedStarted Resolved (2 d)1 updateSource: status.quickbooks.intuit.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. New orders placed that include Intuit Data Protect should allow customers to set up their service as expected. If you were impacted by this issue prior to 4/5/19, and are still unable to set up your Intuit Data Protect a support agent will need to assist you. Callbacks can be requested through QuickBooks by pressing the F1 key on your keyboard, and clicking Contact Us. We appreciate your patience, and apologize for the inconvenience this has caused.

From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON