# Outages on April 3, 2019 (UTC)

> 18 incidents started on April 3, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (QuickBooks Online, Box, Shopify); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-04-03
Last updated: 2019-04-05T19:44:00Z

- Incidents started: 18 (major/critical: 5, other: 13) across 14 vendors
- Still open from earlier days: 5 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 2, major 3, minor 8, none 5
- Previous day with incidents: [2019-04-02](https://rewindex.com/outages/2019-04-02.md) · Next: [2019-04-04](https://rewindex.com/outages/2019-04-04.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some of our customers are unable to access the Merchant Service Deposit window.](https://rewindex.com/company/quickbooks-online/incidents/g8ccvmpk4kkc.md) | critical | 2019-04-03 15:13 UTC | 2019-04-03 16:27 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Issues with Box Services](https://rewindex.com/company/box/incidents/5r3z2k7zf4xt.md) | critical | 2019-04-03 17:13 UTC | 2019-04-03 19:28 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/j4vpmgr231ql.md) | major | 2019-04-03 12:29 UTC | 2019-04-03 15:13 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers unable to set up Intuit Data Protect after purchase](https://rewindex.com/company/quickbooks-online/incidents/f0gp04dh5wgx.md) | major | 2019-04-03 14:59 UTC | 2019-04-05 19:44 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/c7xbjw8gnspf.md) | major | 2019-04-03 15:43 UTC | 2019-04-03 16:07 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial Service Disruption](https://rewindex.com/company/confluent/incidents/wmk42mqj69y1.md) | minor | 2019-04-03 12:50 UTC | 2019-04-03 13:20 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase USPS shipping labels](https://rewindex.com/company/shopify/incidents/s73d4qtjx22h.md) | minor | 2019-04-03 13:32 UTC | 2019-04-03 15:42 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/mgh0v4xwqrt2.md) | minor | 2019-04-03 14:14 UTC | 2019-04-03 14:50 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/9n81989tvjcb.md) | minor | 2019-04-03 17:23 UTC | 2019-04-03 21:38 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are currently getting Error 404 when trying to select receive payment in QuickBooks Online.](https://rewindex.com/company/quickbooks-online/incidents/dq5f11k1lrps.md) | minor | 2019-04-03 17:44 UTC | 2019-04-03 19:10 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Jobs may be slow to run](https://rewindex.com/company/circleci/incidents/04x6cgv98dz1.md) | minor | 2019-04-03 18:57 UTC | 2019-04-03 19:27 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Data Segmentation and Campaign Analytics are timing out for a subset of our customers](https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m.md) | minor | 2019-04-03 19:32 UTC | 2019-04-04 05:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues purchasing French phone numbers for Toulouse and Occitanie through the Console](https://rewindex.com/company/twilio/incidents/rsz7j8h2l585.md) | minor | 2019-04-03 21:40 UTC | 2019-04-04 00:10 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated error rates on Directions API](https://rewindex.com/company/mapbox/incidents/5tkxqbf2zvjl.md) | none | 2019-04-03 02:21 UTC | 2019-04-03 02:21 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Help Center & Blog is Down](https://rewindex.com/company/typeform/incidents/vskfb9smtxcj.md) | none | 2019-04-03 09:59 UTC | 2019-04-03 11:04 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Build delays observed](https://rewindex.com/company/netlify/incidents/ftx64pgpt15m.md) | none | 2019-04-03 13:36 UTC | 2019-04-03 13:36 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Collection - High rate of 500s](https://rewindex.com/company/amplitude/incidents/9t463wgfzykl.md) | none | 2019-04-03 13:45 UTC | 2019-04-04 01:50 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Issues saving Canvases with control steps](https://rewindex.com/company/braze/incidents/p9ck95vl409x.md) | none | 2019-04-03 17:24 UTC | 2019-04-03 18:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Continuing to process data from March 28th & 29th](https://rewindex.com/company/hubspot/incidents/df5scsqc2f6p.md) | major | 2019-03-28 15:42 UTC | 2019-04-19 12:29 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Jobs start times delayed](https://rewindex.com/company/circleci/incidents/pfg4m3n6bsq8.md) | major | 2019-04-02 22:52 UTC | 2019-04-03 00:58 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Upgrade from versions 6.5 and earlier to 6.7 may not work for some machine learning users.](https://rewindex.com/company/elastic-cloud/incidents/9cfwqknkdrhw.md) | none | 2019-03-28 21:46 UTC | 2019-04-04 17:33 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Degraded Metrics on Cluster Overview Page](https://rewindex.com/company/confluent/incidents/sqrzzkmz1d7d.md) | none | 2019-04-01 21:53 UTC | 2019-04-03 12:07 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Delay in Webhooks and Workflow Rules](https://rewindex.com/company/smartsheet/incidents/x0wkw62b8kz7.md) | none | 2019-04-02 15:16 UTC | 2019-04-03 13:13 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] URGENT Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/xq6gkljk9bww.md) | maintenance | 2019-04-03 04:00 UTC | 2019-04-03 08:24 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Voice Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/9x0zqcbtpgtx.md) | maintenance | 2019-04-03 04:00 UTC | 2019-04-03 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] EVS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/1f5j7c1n7v4g.md) | maintenance | 2019-04-03 04:00 UTC | 2019-04-03 06:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Data Synchronisation Service](https://rewindex.com/company/postman/incidents/h4lw50zrvxd1.md) | maintenance | 2019-04-03 08:40 UTC | 2019-04-03 09:40 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Comment Service](https://rewindex.com/company/postman/incidents/b3k5zs9h9j4n.md) | maintenance | 2019-04-03 10:00 UTC | 2019-04-03 11:01 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/qy2rpvmqgddb.md) | maintenance | 2019-04-03 16:45 UTC | 2019-04-03 17:19 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/942cjvyl2f73.md) | maintenance | 2019-04-03 17:00 UTC | 2019-04-03 18:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for User Information Service](https://rewindex.com/company/postman/incidents/qyq813qkhlv8.md) | maintenance | 2019-04-03 17:45 UTC | 2019-04-03 18:12 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2019-04-03 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-04-03
- Citation: Rewindex daily outage roundup, “Outages on April 3, 2019” (2019-04-03 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-04-03 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 3, 2019 (2019-04-03)](https://rewindex.com/outages/2019-04-03)`


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Canonical: https://rewindex.com/outages/2019-04-03 · Markdown: https://rewindex.com/outages/2019-04-03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:53.784Z