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CompaniesTwilioMonthly reportsFebruary 2019

Twilio in February 2019: incidents, uptime and changes

24incidents posted
2labelled major or critical
99.34%free of major/critical
88.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 24 min, incident time 3.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 20 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
SMS Send/Receive Failues via Chilean Long CodesMajor1.7 hresolved02-15
SMS to AT&T and Cricket Wireless delayed for subset of US Short CodesMajor2.7 hresolved02-20

Other incidents 22

IncidentImpactStartedDurationStatusDay
Delivery issues for domestic SMS traffic in ChileMinor43 minresolved02-01
Outbound MMS Delivery Delays for US Short CodesMinor54 minresolved02-03
Elevated error rates for conferencesNo impact listed9 minresolved02-04
Voice Insights Metrics DelaysMinor15 minresolved02-08
SMS delivery receipts (DLRs) to Verizon degraded in USMinor41 minresolved02-08
MMS Delivery Delays in USMinor4.7 hresolved02-08
Receiving calls failing to some Belgium numbers.Minor34 minresolved02-12
SMS delivery delayed to US carriers from toll free numbersMinor2.4 hresolved02-13
Delayed Voice Insights Events and Summary Availability via APIMinor7.0 hresolved02-14
Some calls failing to Twilio Brazil numbers.Minor50 minresolved02-14
Calls failing to Twilio Italy Phone NumbersMinor52 minresolved02-14
SMS Delivery Delays to Canada On Short Code and Long Code NumbersMinor1.6 hresolved02-14
MMS Delivery Delays to AT&T via Short Codes and Long CodesMinor12 hresolved02-15
Delivery Delays to AT&T via Short CodesMinor58 minresolved02-15
MMS to AT&T in US from short codes degradedMinor2.9 hresolved02-16
SMS Delivery to Nepal Telecom DegradedMinor10 hresolved02-16
SMS delivery receipts delayed from Toll Free numbers to the Verizon Network in USMinor3.9 hresolved02-17
SMS Delivery Delayed to Nepal TelecomMinor15 hresolved02-21
Delay in delivering SMS to Mongolia MobicomMinor6.8 hresolved02-21
SMS delivery delays towards AT&T from US Short CodesMinor1.3 hresolved02-23
Programmable Wireless: Delayed Data and Commands Billing and Usage ReportingNo impact listed28 hresolved02-25
MMS delivery delays from US Short CodesMinor7.2 hresolved02-27

Maintenance 10

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Cite this

Twilio posted 24 status incidents in February 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in February 2019
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2019/02

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