Companies Shopify Monthly reportsMarch 2019

Shopify in March 2019: incidents, uptime and changes

22incidents posted

11labelled major or critical

92.00%free of major/critical

88.03%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 2.5 days, incident time 3.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 9 · Minor 7 · No impact listed 4

Major and critical incidents 11

Incident	Impact	Started	Duration	Status	Day
Checkout completion issues on some stores	Critical	Mar 15, 2019, 21:35	35 min	resolved	03-15
Checkout completion issues on some stores	Critical	Mar 16, 2019, 14:30	4.1 h	resolved	03-16
Admin & Storefront not loading correctly for some stores	Major	Mar 4, 2019, 17:16	11 min	resolved	03-04
Unable to sync with sales channels	Major	Mar 13, 2019, 17:04	2 d	resolved	03-13
Shopify Payments is failing to process payments	Major	Mar 14, 2019, 00:50	22 min	resolved	03-14
Shopify Flow is delayed	Major	Mar 15, 2019, 17:21	2.8 h	resolved	03-15
Admin not loading correctly for some stores	Major	Mar 20, 2019, 14:00	12 min	resolved	03-20
Problems processing payments from admin for some stores	Major	Mar 22, 2019, 18:42	1.6 h	resolved	03-22
Shopify storefronts not accessible on some stores	Major	Mar 25, 2019, 21:44	32 min	resolved	03-25
Checkout completion delayed for some stores	Major	Mar 28, 2019, 13:52	27 min	resolved	03-28
Interruption in service on some stores	Major	Mar 29, 2019, 01:46	16 min	resolved	03-29

Other incidents 11

Incident	Impact	Started	Duration	Status	Day
Some merchants not able to login to their stores	Minor	Mar 4, 2019, 14:01	14 min	resolved	03-04
Analytics and reports not loading correctly	Minor	Mar 5, 2019, 19:04	0 min	resolved	03-05
Some stores using the Shopify POS app are experiencing an issue finding available inventory at certain locations.	Minor	Mar 6, 2019, 17:39	25 h	resolved	03-06
Subset of Shopify Flow flows delayed	No impact listed	Mar 8, 2019, 13:40	0 min	resolved	03-08
Some stores are unable to access and install some apps or themes	No impact listed	Mar 11, 2019, 13:50	57 min	resolved	03-11
Admin channel links not loading for some stores	No impact listed	Mar 12, 2019, 11:38	0 min	resolved	03-12
Payflow payments are slower than usual and some are failing.	Minor	Mar 18, 2019, 01:13	2.3 h	resolved	03-18
Interruption in service on some stores.	Minor	Mar 19, 2019, 21:20	34 min	resolved	03-19
Shopify storefronts not accessible on some stores	No impact listed	Mar 21, 2019, 15:35	0 min	resolved	03-21
Checkout completion delayed for some stores	Minor	Mar 22, 2019, 09:18	52 min	resolved	03-22
Slow page loading and errors on some stores	Minor	Mar 29, 2019, 17:12	1.0 h	resolved	03-29

Maintenance 1

Show scheduled maintenance

Mar 11, 2019, 15:22 Checkout completion delayed for some stores

Cite this

Shopify posted 22 status incidents in March 2019 (11 major or critical); 0 price changes and 0 notable page changes observed.

Title: Shopify in March 2019
Vendor: Shopify
Date: 2019-03-01 00:00 UTC
URL: https://rewindex.com/company/shopify/2019/03

All Shopify months Recent incidents Markdown