# Shopify in March 2019: incidents, uptime and changes

> Shopify in March 2019: 22 incidents on its status page (11 major or critical), 92.00% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2019/03
Last updated: 2019-04-01T00:00:00Z

- Incidents posted: 22 (major/critical: 11) · Maintenance: 1
- By vendor impact label: critical 2, major 9, minor 7, none 4
- Uptime (vendor-reported): 92.00% free of major/critical incidents, 88.03% free of any incident; outage time 2.5 days, incident time 3.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2019](https://rewindex.com/company/shopify/2019/02.md) · Next: [April 2019](https://rewindex.com/company/shopify/2019/04.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Checkout completion issues on some stores](https://rewindex.com/company/shopify/incidents/q6kpplv5mbwb.md) | critical | 2019-03-15 21:35 UTC | 2019-03-15 22:10 UTC | 35 min | resolved |
| [Checkout completion issues on some stores](https://rewindex.com/company/shopify/incidents/rphls8s9vq5m.md) | critical | 2019-03-16 14:30 UTC | 2019-03-16 18:36 UTC | 4.1 h | resolved |
| [Admin & Storefront not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/yc88130d59hx.md) | major | 2019-03-04 17:16 UTC | 2019-03-04 17:27 UTC | 11 min | resolved |
| [Unable to sync with sales channels](https://rewindex.com/company/shopify/incidents/53tq2dfqwhzh.md) | major | 2019-03-13 17:04 UTC | 2019-03-15 20:38 UTC | 2 d | resolved |
| [Shopify Payments  is failing to  process payments](https://rewindex.com/company/shopify/incidents/073nwn7t12mw.md) | major | 2019-03-14 00:50 UTC | 2019-03-14 01:12 UTC | 22 min | resolved |
| [Shopify Flow is delayed](https://rewindex.com/company/shopify/incidents/ytr33kgpjt7w.md) | major | 2019-03-15 17:21 UTC | 2019-03-15 20:10 UTC | 2.8 h | resolved |
| [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/4jml2th3jmr2.md) | major | 2019-03-20 14:00 UTC | 2019-03-20 14:12 UTC | 12 min | resolved |
| [Problems processing payments from admin for some stores](https://rewindex.com/company/shopify/incidents/p16b7krb8dt8.md) | major | 2019-03-22 18:42 UTC | 2019-03-22 20:19 UTC | 1.6 h | resolved |
| [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/2zrfd94t1srp.md) | major | 2019-03-25 21:44 UTC | 2019-03-25 22:16 UTC | 32 min | resolved |
| [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/yn9s2h0jqf7q.md) | major | 2019-03-28 13:52 UTC | 2019-03-28 14:19 UTC | 27 min | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/ngj6d93xzff0.md) | major | 2019-03-29 01:46 UTC | 2019-03-29 02:02 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some merchants not able to login to their stores](https://rewindex.com/company/shopify/incidents/r0ls3pr2ly7m.md) | minor | 2019-03-04 14:01 UTC | 2019-03-04 14:15 UTC | 14 min | resolved |
| [Admin & Storefront not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/yc88130d59hx.md) | major | 2019-03-04 17:16 UTC | 2019-03-04 17:27 UTC | 11 min | resolved |
| [Analytics and reports not loading correctly](https://rewindex.com/company/shopify/incidents/00xmb09c8kcb.md) | minor | 2019-03-05 19:04 UTC | 2019-03-05 19:04 UTC | 0 min | resolved |
| [Some stores using the Shopify POS app are experiencing an issue finding available inventory at certain locations.](https://rewindex.com/company/shopify/incidents/3tzr2tt0cdw8.md) | minor | 2019-03-06 17:39 UTC | 2019-03-07 18:11 UTC | 25 h | resolved |
| [Subset of Shopify Flow flows delayed](https://rewindex.com/company/shopify/incidents/5p7kh1hzpj8k.md) | none | 2019-03-08 13:40 UTC | 2019-03-08 13:40 UTC | 0 min | resolved |
| [Some stores are unable to access and install some apps or themes](https://rewindex.com/company/shopify/incidents/ykjmyd9yhls2.md) | none | 2019-03-11 13:50 UTC | 2019-03-11 14:47 UTC | 57 min | resolved |
| [Admin channel links not loading for some stores](https://rewindex.com/company/shopify/incidents/wwyrzndx3706.md) | none | 2019-03-12 11:38 UTC | 2019-03-12 11:38 UTC | 0 min | resolved |
| [Unable to sync with sales channels](https://rewindex.com/company/shopify/incidents/53tq2dfqwhzh.md) | major | 2019-03-13 17:04 UTC | 2019-03-15 20:38 UTC | 2 d | resolved |
| [Shopify Payments  is failing to  process payments](https://rewindex.com/company/shopify/incidents/073nwn7t12mw.md) | major | 2019-03-14 00:50 UTC | 2019-03-14 01:12 UTC | 22 min | resolved |
| [Shopify Flow is delayed](https://rewindex.com/company/shopify/incidents/ytr33kgpjt7w.md) | major | 2019-03-15 17:21 UTC | 2019-03-15 20:10 UTC | 2.8 h | resolved |
| [Checkout completion issues on some stores](https://rewindex.com/company/shopify/incidents/q6kpplv5mbwb.md) | critical | 2019-03-15 21:35 UTC | 2019-03-15 22:10 UTC | 35 min | resolved |
| [Checkout completion issues on some stores](https://rewindex.com/company/shopify/incidents/rphls8s9vq5m.md) | critical | 2019-03-16 14:30 UTC | 2019-03-16 18:36 UTC | 4.1 h | resolved |
| [Payflow payments are slower than usual and some are failing.](https://rewindex.com/company/shopify/incidents/1mb3rcml2bts.md) | minor | 2019-03-18 01:13 UTC | 2019-03-18 03:29 UTC | 2.3 h | resolved |
| [Interruption in service on some stores.](https://rewindex.com/company/shopify/incidents/344cstnw98lj.md) | minor | 2019-03-19 21:20 UTC | 2019-03-19 21:54 UTC | 34 min | resolved |
| [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/4jml2th3jmr2.md) | major | 2019-03-20 14:00 UTC | 2019-03-20 14:12 UTC | 12 min | resolved |
| [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/bfsrd8pd6btf.md) | none | 2019-03-21 15:35 UTC | 2019-03-21 15:35 UTC | 0 min | resolved |
| [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/z21x5c6p5123.md) | minor | 2019-03-22 09:18 UTC | 2019-03-22 10:10 UTC | 52 min | resolved |
| [Problems processing payments from admin for some stores](https://rewindex.com/company/shopify/incidents/p16b7krb8dt8.md) | major | 2019-03-22 18:42 UTC | 2019-03-22 20:19 UTC | 1.6 h | resolved |
| [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/2zrfd94t1srp.md) | major | 2019-03-25 21:44 UTC | 2019-03-25 22:16 UTC | 32 min | resolved |
| [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/yn9s2h0jqf7q.md) | major | 2019-03-28 13:52 UTC | 2019-03-28 14:19 UTC | 27 min | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/ngj6d93xzff0.md) | major | 2019-03-29 01:46 UTC | 2019-03-29 02:02 UTC | 16 min | resolved |
| [Slow page loading and errors on some stores](https://rewindex.com/company/shopify/incidents/v3pmnptqj9ft.md) | minor | 2019-03-29 17:12 UTC | 2019-03-29 18:14 UTC | 1.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/vgx10n632fv5.md) | maintenance | 2019-03-11 15:22 UTC | 2019-03-11 15:58 UTC | 36 min | resolved |

## Cite this

Shopify posted 22 status incidents in March 2019 (11 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2019/03
- Citation: Shopify, “Shopify in March 2019” (2019-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2019/03 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in March 2019 (2019-03-01)](https://rewindex.com/company/shopify/2019/03)`


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Canonical: https://rewindex.com/company/shopify/2019/03 · Markdown: https://rewindex.com/company/shopify/2019/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:37.883Z
