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CompaniesXeroMonthly reportsMarch 2019

Xero in March 2019: incidents, uptime and changes

10incidents posted
4labelled major or critical
99.69%free of major/critical
96.26%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 17 min, incident time 27 h 46 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 4 · No impact listed 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Users are unable to login to WorkflowMaxCritical13 minresolved03-12
Some users are unable to access Xero CentralMajor20 minresolved03-06
New users invited into WorkflowMax are experiencing an error when logging inMajor1.1 hresolved03-11
Some users are currently unable to log into WorkflowMaxMajor40 minresolved03-26

Other incidents 6

IncidentImpactStartedDurationStatusDay
Some users are receiving errors when accessing our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero TaxMinor1.8 hresolved03-04
Some users are currently unable to access ProjectsMinor43 minresolved03-05
Australian Tax, Payroll and BAS users are experiencing errors lodging returns to the Australian Tax Office (ATO)Minor1.6 hresolved03-11
Users experiencing slowness or errors in ProjectsMinor21 hresolved03-18
Some users are experiencing issues accessing reports in XeroNo impact listed34 minresolved03-29
Some users currently unable to access WorkflowMaxNo impact listed2.3 hresolved03-29

Cite this

Xero posted 10 status incidents in March 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in March 2019
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2019/03

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