CompaniesXeroMonthly reportsFebruary 2019
Xero in February 2019: incidents, uptime and changes
9incidents posted
4labelled major or critical
99.32%free of major/critical
97.93%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 33 min, incident time 13 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 5
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users are unable to log in to Xero | Critical | 2.1 h | resolved | 02-26 | |
| Some users are unable to log into WorkflowMax | Major | 49 min | resolved | 02-08 | |
| Slowness and Errors when accessing Xero for a small group of users | Major | 49 min | resolved | 02-12 | |
| Some users are unable to access Reporting | Major | 47 min | resolved | 02-25 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays sending Invoices, Statements and Quotes from Xero | Minor | 1.9 h | resolved | 02-01 | |
| Some users are experiencing issues when printing invoices from WorkflowMax and Xero Practice Manager | Minor | 3.2 h | resolved | 02-05 | |
| Some users are currently unable to access Projects | Minor | 52 min | resolved | 02-12 | |
| Some users are experiencing issues accessing Xero | Minor | 54 min | resolved | 02-17 | |
| Some users are experiencing slowness in Xero | Minor | 2.5 h | resolved | 02-28 |
Cite this
Xero posted 9 status incidents in February 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in February 2019
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2019/02