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CompaniesXeroMonthly reportsFebruary 2019

Xero in February 2019: incidents, uptime and changes

9incidents posted
4labelled major or critical
99.32%free of major/critical
97.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 33 min, incident time 13 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 5

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Users are unable to log in to XeroCritical2.1 hresolved02-26
Some users are unable to log into WorkflowMaxMajor49 minresolved02-08
Slowness and Errors when accessing Xero for a small group of usersMajor49 minresolved02-12
Some users are unable to access ReportingMajor47 minresolved02-25

Other incidents 5

IncidentImpactStartedDurationStatusDay
Delays sending Invoices, Statements and Quotes from XeroMinor1.9 hresolved02-01
Some users are experiencing issues when printing invoices from WorkflowMax and Xero Practice ManagerMinor3.2 hresolved02-05
Some users are currently unable to access ProjectsMinor52 minresolved02-12
Some users are experiencing issues accessing XeroMinor54 minresolved02-17
Some users are experiencing slowness in XeroMinor2.5 hresolved02-28

Cite this

Xero posted 9 status incidents in February 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in February 2019
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2019/02

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