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CompaniesXeroMonthly reportsJanuary 2019

Xero in January 2019: incidents, uptime and changes

5incidents posted
3labelled major or critical
99.80%free of major/critical
99.48%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 26 min, incident time 3 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Some users are unable to login to XeroMajor35 minresolved01-03
Some users are unable to access XeroMajor29 minresolved01-14
Users unable to add or make changes to ProjectsMajor22 minresolved01-17

Other incidents 2

IncidentImpactStartedDurationStatusDay
Users are experiencing performance issues with WorkflowMax and Xero Practice ManagerMinor50 minresolved01-31
Degraded performance in WorkflowMax, Xero Practice Manager and Xero TaxMinor1.5 hresolved01-31

Cite this

Xero posted 5 status incidents in January 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in January 2019
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2019/01

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