# Xero in January 2019: incidents, uptime and changes

> Xero in January 2019: 5 incidents on its status page (3 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/01
Last updated: 2019-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 2
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 99.48% free of any incident; outage time 1 h 26 min, incident time 3 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2018](https://rewindex.com/company/xero/2018/12.md) · Next: [February 2019](https://rewindex.com/company/xero/2019/02.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to login to Xero](https://rewindex.com/company/xero/incidents/6jpcz1s5yw28.md) | major | 2019-01-03 02:36 UTC | 2019-01-03 03:11 UTC | 35 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/yz8njs70xmx5.md) | major | 2019-01-14 22:25 UTC | 2019-01-14 22:54 UTC | 29 min | resolved |
| [Users unable to add or make changes to Projects](https://rewindex.com/company/xero/incidents/sq30rv7ghpnl.md) | major | 2019-01-17 18:33 UTC | 2019-01-17 18:55 UTC | 22 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to login to Xero](https://rewindex.com/company/xero/incidents/6jpcz1s5yw28.md) | major | 2019-01-03 02:36 UTC | 2019-01-03 03:11 UTC | 35 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/yz8njs70xmx5.md) | major | 2019-01-14 22:25 UTC | 2019-01-14 22:54 UTC | 29 min | resolved |
| [Users unable to add or make changes to Projects](https://rewindex.com/company/xero/incidents/sq30rv7ghpnl.md) | major | 2019-01-17 18:33 UTC | 2019-01-17 18:55 UTC | 22 min | resolved |
| [Users are experiencing performance issues with WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/mqpnypm8xr9v.md) | minor | 2019-01-31 00:42 UTC | 2019-01-31 01:32 UTC | 50 min | resolved |
| [Degraded performance in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/gr8xs50102v4.md) | minor | 2019-01-31 03:05 UTC | 2019-01-31 04:37 UTC | 1.5 h | resolved |

## Cite this

Xero posted 5 status incidents in January 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/01
- Citation: Xero, “Xero in January 2019” (2019-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/01 (CC BY 4.0).
- Markdown link: `[Xero: Xero in January 2019 (2019-01-01)](https://rewindex.com/company/xero/2019/01)`


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Canonical: https://rewindex.com/company/xero/2019/01 · Markdown: https://rewindex.com/company/xero/2019/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:47.240Z