Outages by dayJanuary 31, 2019

Outages on January 31, 2019

UTC day 2019-01-31 (Jan 31, 2019, 00:00 to Jan 31, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

2labelled major or critical

18vendors with a new incident

5still open from earlier days

By vendor label: Major 2 · Minor 17 · No impact listed 6 · 6 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
RubyGems.org	Unexpected Problem	Major	10:42	11:15 (33 min)	resolved
Red Hat (incl. Quay.io)	888-GO-REDHAT main support phone line incident	Major	23:31	Feb 1, 2019, 04:51 (5.3 h)	resolved
Datadog	Log search indexing is delayed	Minor	00:03	02:06 (2.0 h)	resolved
Xero	Users are experiencing performance issues with WorkflowMax and Xero Practice Manager	Minor	00:42	01:32 (50 min)	resolved
Xero	Degraded performance in WorkflowMax, Xero Practice Manager and Xero Tax	Minor	03:05	04:37 (1.5 h)	resolved
Mixpanel	Temporary Data Ingestion & Message Delay	Minor	03:07	09:31 (6.4 h)	resolved
Twilio	US Toll Free experiencing SMS Non-Delivery to T-Mobile	Minor	07:39	20:41 (13 h)	resolved
Netlify	Issues with deploying new Functions	Minor	09:51	11:25 (1.6 h)	resolved
Sentry	Temporary Delay in Notification Delivery	Minor	11:29	13:17 (1.8 h)	resolved
Plivo	Failures on inbound & outbound SMS to T-Mobile from US Toll-free numbers	Minor	13:15	19:51 (6.6 h)	resolved
Twilio	SMS Delivery Degradation to Vivo, Brazil	Minor	13:49	14:48 (59 min)	resolved
Plivo	Failures on inbound SMS towards Poland phone numbers	Minor	13:51	Feb 4, 2019, 10:27 (4 d)	resolved
HubSpot	Outgoing webhooks from HubSpot’s API are currently delayed	Minor	15:23	16:53 (1.5 h)	resolved
imgix	Elevated 504 errors	Minor	17:26	21:09 (3.7 h)	resolved
Gorgias	View counts are not updating	Minor	17:38	Feb 1, 2019, 02:17 (8.7 h)	resolved
Twilio	Programmable Voice <Say> with Amazon Polly degraded	Minor	20:15	20:49 (34 min)	resolved
Asana	Task Action Issues	Minor	22:07	Feb 1, 2019, 00:39 (2.5 h)	resolved
Squarespace	[Feature/System] Elevated Error Rates	Minor	22:35	23:52 (1.3 h)	resolved
Plivo	Degradation of service on inbound Voice & SMS towards Brazil phone numbers in the region of Goiania, Brasilia and Campo Grande	Minor	23:23	Feb 1, 2019, 15:05 (16 h)	resolved
Plivo	Call failures on inbound voice towards Italy(Napoli) phone numbers	No impact listed	10:59	10:59 (0 min)	resolved
Plivo	Two-way call failures on the Voice API	No impact listed	11:23	11:23 (0 min)	resolved
Elastic Cloud	Possible issues with creating and displaying cluster information from within the customer portal	No impact listed	14:14	17:00 (2.8 h)	resolved
Bandwidth	T-Mobile Toll Free SMS Impairment	No impact listed	14:27	21:41 (7.2 h)	resolved
GitHub Copilot	Incident on 2019-01-31 21:58 UTC	No impact listed	21:58	22:07 (9 min)	resolved
GitHub	Incident on 2019-01-31 21:58 UTC	No impact listed	21:58	22:07 (9 min)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 334 - Fort Wayne, IN	Critical	Jan 30, 2019, 09:07	Feb 1, 2019, 16:14 (2 d)	resolved
Plivo	Call failures on inbound voice towards Fort Wayne,Indiana phone numbers in US	Minor	Jan 30, 2019, 09:18	Feb 1, 2019, 16:15 (2 d)	resolved
Twilio	MMS Delivery Delays subset of US Short Code	Minor	Jan 30, 2019, 21:24	05:16 (7.9 h)	resolved
Smartsheet	Report Loading Errors	No impact listed	Jan 29, 2019, 18:30	16:20 (46 h)	resolved
Smartsheet	Smartsheet Control Center Giving Error	No impact listed	Jan 30, 2019, 18:47	16:20 (22 h)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	[Scheduled] Monitoring Infrastructure Update Maintenance	Maintenance	02:30	05:30 (3.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Authentication Service	Maintenance	05:30	05:56 (26 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service Degradation on inbound/outbound Toll-Free & Shortcode SMS to T-Mobile - US	Maintenance	06:00	12:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on incoming SMS in the US and Canada	Maintenance	06:00	08:00 (2.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman API	Maintenance	12:00	13:00 (1.0 h)	resolved
Squarespace	[Scheduled] Squarespace Developer Platform	Maintenance	15:10	16:10 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: RubyGems.org, Red Hat (incl. Quay.io), Datadog, Xero, Mixpanel, Twilio, Netlify, Sentry, Plivo, HubSpot, imgix, Gorgias.

Cite this

25 vendor-reported incidents started on 2019-01-31 (UTC) across 18 vendors, 2 labelled major or critical by the vendor.

Title: Outages on January 31, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-01-31 00:00 UTC
URL: https://rewindex.com/outages/2019-01-31

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