CompaniesGorgiasMonthly reportsJanuary 2019
Gorgias in January 2019: incidents, uptime and changes
Vendor-reported outage time 37 h 27 min, incident time 43 h 49 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 1 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Major outage of the Helpdesk | Critical | 37 h | resolved | 01-24 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Satisfaction surveys delayed and duplicated | No impact listed | 0 min | resolved | 01-18 | |
| View counts are not updating | Minor | 8.7 h | resolved | 01-31 |
Cite this
Gorgias posted 3 status incidents in January 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in January 2019
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2019/01