rewindex

Outages by dayJanuary 24, 2019

Outages on January 24, 2019

UTC day 2019-01-24 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
3labelled major or critical
14vendors with a new incident
6still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 9 · No impact listed 4 · 13 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
GorgiasMajor outage of the HelpdeskCritical (37 h)resolved
npmWebsite outage for logged-in usersMajor (15 h)resolved
GreenhouseIncreased Errors Greenhouse RecruitingMajor (1.2 h)resolved
DatadogDelayed Monitor NotificationsMinor (2.0 h)resolved
ContentfulDegraded performance with the Management APIMinor (3.0 h)resolved
PlivoTwo-way call failures on the Voice APIMinor (29 min)resolved
TwilioOutbound SMS to Telkomsel in Indonesia degradedMinor (6.2 h)resolved
SparkPostElevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (1.7 h)resolved
SparkPostElevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)Minor (3.1 h)resolved
Logz.ioAlert emails are being delayedMinor (29 min)resolved
OpsgenieReports page is under maintenanceMinor (11 min)resolved
PlivoIntermittent outbound call failures on the Voice APIMinor (53 min)resolved
Elastic CloudPotential disruption in eu-west-1No impact listed (5.3 h)resolved
MezmoLive Tail delayNo impact listed (4.7 h)resolved
HubSpotIntermittent errors in HubSpot appNo impact listed (50 min)resolved
DialpadWe are investigating potential issues with our services impacting some Window usersNo impact listed (6.7 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
DialpadOutbound connection issue to Toll Free numbersCritical (3.2 h)resolved
Box[Minor] Issue with Uploads, Downloads, Box Edit, APIMinor (5 d)resolved
HeapTemporary data latencyMinor (3.9 h)resolved
StatuspageBlank page when creating or updating incidentsMinor (1.8 h)resolved
TwilioWireless SIM Activities DelayedMinor (17 min)resolved
ConfluentDegraded Metrics on Cluster Overview PageNo impact listed (28 h)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Braze[Scheduled] EU 01 maintenance on 1/23, 1/24, 1/25, and 1/28Maintenance (59 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound\Outbound Shortcode SMS in the US towards AT&TMaintenance (9.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - NewarkMaintenance (2.0 h)resolved
Postman[Scheduled] Planned maintenance for Usage Metering ServiceMaintenance (33 min)resolved
Postman[Scheduled] Planned maintenance for Audit logsMaintenance (55 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation of Inbound\Outbound SMS in US & CanadaMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound\Outbound Shortcode SMS in US & CanadaMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Urgent Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Jan 23 23:00 - Jan 24 03:00 PTMaintenance (4.0 h)resolved
Postman[Scheduled] Planned maintenance for Payments and Accounts ServiceMaintenance (15 min)resolved
Postman[Scheduled] Unplanned maintenance for Payments and Accounts ServiceMaintenance (21 min)resolved
Postman[Scheduled] Planned maintenance for Data Synchronisation ServiceMaintenance (45 min)resolved
Grafana Cloud[Scheduled] kafka upgrade us-westMaintenance (2.6 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, npm, Greenhouse, Datadog, Contentful, Plivo, Twilio, SparkPost, Logz.io, Opsgenie, Elastic Cloud, Mezmo.

Cite this

16 vendor-reported incidents started on 2019-01-24 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

Title
Outages on January 24, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-01-24

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