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CompaniesElastic CloudMonthly reportsJanuary 2019

Elastic Cloud in January 2019: incidents, uptime and changes

7incidents posted
3labelled major or critical
96.88%free of major/critical
96.88%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 23 h 12 min, incident time 23 h 12 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 1 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Cluster connectivity issues in AWS eu-west-1 regionCritical7.6 hresolved01-18
Unable to create clusters in GCP us-central1Major7.9 hresolved01-07
Customers may experience issues provisioning clusters in AWS us-west-2Major7.7 hresolved01-17

Other incidents 4

IncidentImpactStartedDurationStatusDay
"Customer Console - Availability Intermittent"No impact listed1.1 hresolved01-17
Users may experience increased latency on cloud.elastic.coMinor1.4 hresolved01-18
Potential disruption in eu-west-1No impact listed5.3 hresolved01-24
Possible issues with creating and displaying cluster information from within the customer portalNo impact listed2.8 hresolved01-31

Maintenance 4

Show scheduled maintenance

Cite this

Elastic Cloud posted 7 status incidents in January 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Elastic Cloud in January 2019
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/company/elastic-cloud/2019/01

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