Outages by dayJanuary 18, 2019

Outages on January 18, 2019

UTC day 2019-01-18 (Jan 18, 2019, 00:00 to Jan 18, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

4labelled major or critical

13vendors with a new incident

6still open from earlier days

By vendor label: Critical 3 · Major 1 · Minor 8 · No impact listed 2 · 2 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
Buildkite	Buildkite dashboard currently down	Critical	01:21	02:08 (47 min)	resolved
Elastic Cloud	Cluster connectivity issues in AWS eu-west-1 region	Critical	10:22	17:56 (7.6 h)	resolved
Sentry	Temporary Unavailability in Dashboard	Critical	20:15	20:34 (19 min)	resolved
Grafana Cloud	Worldping unavailable for approximately 2 hours	Major	22:32	Jan 19, 2019, 01:23 (2.9 h)	resolved
Iterable	Event ingestion delays	Minor	01:30	04:12 (2.7 h)	resolved
Cloudinary	Elevated error rate in assets processing on APAC data-center	Minor	06:45	07:29 (44 min)	resolved
Semaphore	Job processing degraded	Minor	15:53	16:45 (52 min)	resolved
Elastic Cloud	Users may experience increased latency on cloud.elastic.co	Minor	16:25	17:52 (1.4 h)	resolved
HubSpot	Login is unavailable at this time for the HubSpot for O365 add-in	Minor	17:14	17:44 (30 min)	resolved
BigCommerce	Availability issues with BigCommerce stores	Minor	17:16	18:05 (49 min)	resolved
Shopify	Search and Analytics delays on Shopify admin and Shopify web pages	Minor	17:29	18:38 (1.1 h)	resolved
Box	[Minor] Issue with Uploads and Downloads	Minor	19:21	22:55 (3.6 h)	resolved
Gorgias	Satisfaction surveys delayed and duplicated	No impact listed	00:40	00:40 (0 min)	resolved
Hotjar	We’re currently investigating an issue with heatmaps being displayed. We’ll be posting more updates as we learn more.	No impact listed	12:28	13:26 (58 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox Sign	Service Interruption	Critical	Jan 17, 2019, 21:11	00:31 (3.3 h)	resolved
Elastic Cloud	Customers may experience issues provisioning clusters in AWS us-west-2	Major	Jan 17, 2019, 21:43	05:26 (7.7 h)	resolved
HubSpot	Properties that update based on activities are currently delayed for all customers	Minor	Jan 17, 2019, 20:41	13:47 (17 h)	resolved
HubSpot	Connections to Gmail and O365 inboxes and calendars are temporarily unavailable	Minor	Jan 17, 2019, 21:19	11:46 (14 h)	resolved
Smartsheet	Planned Maintenance	No impact listed	Jan 14, 2019, 22:00	Jan 20, 2019, 04:30 (5 d)	resolved
Smartsheet	Duplicate Reminder Notifications	No impact listed	Jan 16, 2019, 14:52	Jan 19, 2019, 02:00 (2 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Travis CI	[Scheduled] macOS Virtualization System Upgrade, part 2	Maintenance	02:00	04:24 (2.4 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on incoming SMS in the US : AT&T	Maintenance	06:00	11:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Buildkite, Elastic Cloud, Sentry, Grafana Cloud, Iterable, Cloudinary, Semaphore, HubSpot, BigCommerce, Shopify, Box, Gorgias.

Cite this

14 vendor-reported incidents started on 2019-01-18 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

Title: Outages on January 18, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-01-18 00:00 UTC
URL: https://rewindex.com/outages/2019-01-18

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